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10/22/25
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Comment on [#15001] mail issue when switched over to DR
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> Both DC (Live production Data Center Network) and DR (Disaster > Recovery Location) are in sync with each other like NFS mount point > of Mail LDAP Server. We have performed the During DC_DR switch-over > drill all the services were switched to DR from DC including email > service. During Drill we were facing the mail authentication issue > via SSO (Single sign authentication). At the backend our local emails > services were running fine. Only the end users were not able to > access email services with IDAM (Single Sign IN Authentication) user > id's, these ids were created at DC IDAM/OID Server when the > application was running via DC network, that time its works fine. The > users were easily able to access other services with same user id & > password except mail service and it redirect to the user id/password > authentication page on clicking Mail option
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