6.0.0-git
2020-06-05

[#15001] mail issue when switched over to DR
Summary mail issue when switched over to DR
Queue Horde Groupware Webmail Edition
Queue Version 5.2.5
Type Bug
State Unconfirmed
Priority 3. High
Owners
Requester manish.kumar97 (at) wipro (dot) com
Created 2020-04-01 (65 days ago)
Due
Updated 2020-04-01 (65 days ago)
Assigned
Resolved
Milestone
Patch No

History
2020-04-01 09:31:45 manish (dot) kumar97 (at) wipro (dot) com Comment #1
Type ⇒ Bug
Summary ⇒ mail issue when switched over to DR
Priority ⇒ 3. High
State ⇒ Unconfirmed
Queue ⇒ Horde Groupware Webmail Edition
Milestone ⇒
Patch ⇒ No
Reply to this comment
Both DC (Live production Data Center Network) and DR (Disaster 
Recovery Location) are in sync with each other like NFS mount point of 
Mail LDAP Server. We have performed the During DC_DR switch-over drill 
  all the services were switched to DR from DC including email 
service. During Drill we were facing the mail authentication issue via 
SSO (Single sign authentication). At the backend our local emails 
services were running fine. Only the end users were not able to access 
email services with IDAM (Single Sign IN Authentication) user id's, 
these ids were created at DC IDAM/OID Server when the application was 
running via DC network, that time its works fine. The users were 
easily able to access other services  with same user id & password 
except mail service and it redirect to the user id/password 
authentication page on clicking Mail option

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