Tickets :: Comment on [#14454] (Active Sync) No Errors in Log, but connections fail permanently

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Comment	> Sorry, had to upload the Logfile here: > http://www.file-upload.net/download-11895048/ANDROIDC1917531523.txt.html > > Thanks! > > >> Hi, >> >> as Mr. Wolf said, we've installed a clean Horde with PEAR (without >> this damn plesk). >> Syncing for one postbox works perfect! >> But two other won't "hold" the connection. >> >> First sync on these two postboxes work, but if you do anything it >> seems to disconnect. >> >> We now use the Horde Groupware 5.2.15 with the latest Active Sync .. >> >> Logs included. >> Thanks for your help!! >> >>> Typically this is caused by some data in the email that the client >>> doesn't like, like some non-utf-8 data. >>> >>> The log looks fine after a brief overview. I would suggest moving the >>> email, one message at a time to see if you can find the troublesome >>> message. Start with the messages that are listed last in the log >>> (there are a group of 4 of them that appear in the last sync >>> response). >>> >>> If you find the email, and are able to share it with me I can try to >>> figure out what the actual trigger was. Otherwise, not much I can do, >>> since this is the client deciding to re-negotiate it's sync state >>> with the server. >> >
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