Tickets :: Comment on [#14454] (Active Sync) No Errors in Log, but connections fail permanently

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Comment	> Hi, > > as Mr. Wolf said, we've installed a clean Horde with PEAR (without > this damn plesk). > Syncing for one postbox works perfect! > But two other won't "hold" the connection. > > First sync on these two postboxes work, but if you do anything it > seems to disconnect. > > We now use the Horde Groupware 5.2.15 with the latest Active Sync .. > > Logs included. > Thanks for your help!! > >> Typically this is caused by some data in the email that the client >> doesn't like, like some non-utf-8 data. >> >> The log looks fine after a brief overview. I would suggest moving the >> email, one message at a time to see if you can find the troublesome >> message. Start with the messages that are listed last in the log >> (there are a group of 4 of them that appear in the last sync >> response). >> >> If you find the email, and are able to share it with me I can try to >> figure out what the actual trigger was. Otherwise, not much I can do, >> since this is the client deciding to re-negotiate it's sync state >> with the server. >
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