Tickets :: Comment on [#14306] HTC One mini2 / cannot send mail / synckey could not be found

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Comment	> This error happens when a client issues a PING request for a > folder/collection (which monitors for changes) before it has > successfully paired that collection with the server (with a SYNC > request). A number of clients do this, and the error typically > resolves after the SYNC request for that collection completes. > > Your log shows that this is happening for the Contacts collections, > so I'm not sure why this is preventing you from sending email. > Exactly what happens when you try to send it? Do you ever see a > SENDMAIL request in the log?
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