Tickets :: Comment on [#14302] ActiveSync email send broken

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Comment	>>> The changes between these versions was VERY minor, and did not >>> involve code that deals with sending email. >>> >>> Without any log information, unfortunately we can't provide much >>> help. If you don't see anything in server error log, horde log, or >>> the activesync log for the device in question, you'll probably have >>> to look at a network trace to see exactly what is being sent over the >>> wire. >> >> Hi, >> >> I tried a network trace, but the only thing I can see is that the >> SendMail command does not get triggered. >> >> Here is an Android trace: >> >> HTTP 492 POST >> /Microsoft-Server-ActiveSync?Cmd=Ping&User=jordan&DeviceId=android1415342348926&DeviceType=Android HTTP/1.1 (WBXML 1.3, Public ID: "Unknown or missing >> Public >> Identifier" >> HTTP 83 HTTP/1.1 200 OK (WBXML 1.3, Public ID: "Unknown or missing >> Public Identifier") >> HTTP 716 POST >> /Microsoft-Server-ActiveSync?Cmd=SendMail&User=jordan&DeviceId=android1415342348926&DeviceType=Android HTTP/1.1 (WBXML 1.3, Public ID: "Unknown or missing >> Public >> Identifier") >> >> And here the Blackberry: >> HTTP 767 POST >> /Microsoft-Server-ActiveSync?Cmd=Ping&DeviceType=BlackBerry&User=ffm-one.com%5Cjordan&DeviceId=BB2C023CE5 HTTP/1.1 (WBXML 1.3, Public ID: "Unknown or missing >> Public >> Identifier") >> HTTP 745 HTTP/1.1 200 OK >> >> Where can I trace further information ? > > Nothing, really. It's the client's responsibility to initiate the > SENDMAIL command. If you don't see that command being issued, then > it's not Horde that's causing the problem. I would try to recreate > the account on the client and see if that resolves the issue. You > could also look at the sync log of the blackberry device to see what > that says.
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