Tickets :: Comment on [#14260] Multiple Identities with Save Sent Messages Enabled, has the folder picked renamed to Sent

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Comment	> ---------------------------------------------- > 1. Detailed Explanation > ---------------------------------------------- > > In cPanel we have a primary mail account for the primary cPanel user. > This allows this user to subscribe to other mail users inbox as we > setup a symlink to the users inbox. > > root@testserver [~]# ls /home/cptest/mail/ > ./ ../ cptest.com/ cur/ .Drafts/ maildirsize new/ .Sent/ > .test1\@cptest_com@ .test2\@cptest_com@ tmp/ .Trash/ > root@testserver [~]# > > If a user is using multiple identities and wants to save mail to its > inbox, or one of its subfolders they can select this based on the > subscription of their folders. > > However after setting the folder to save the sent mail to, on the > next login to Horde it renames the folder tree entry to sent. > > Further this occurs with any webmail user and is not specific to our > setup with the main account, in the event that you create a sub > folder for the current users Inbox and set it as the sent folder as > well. > > As soon as you log out and back in to webmail the folder is no longer > labeled as you created it but rather as Sent without any idea which > folder it is until you hover over it to see the ALT Tag or right > click the folder. > > ---------------------------------------------- > 2. Step-by-Step Instructions > ---------------------------------------------- > > These steps are at least specific to a cPanel system if you have one > to test with. > > 1. Login to the cPanel Users Account > 2. Go to Mail > Email Accounts and create some test accounts > 3. Login to the main cPanel Webmail account, which is just its primary user. > > The steps are more specific to Horde. > > 4. Log in to Horde > 5. Under "Folder Actions" Select "Create New Mailbox" > 6. Name the Mailbox whatever. In my case I named it "TestFolder" > 7. Go to Settings > Preferences > Mail > Personal Information > 8. Under "Select the identity you want to change:" select Create New Identity > 9. Enter the Identity Name, and your From Address > 10. Select " Save sent mail?" > 11. Pick the "Sent mail mailbox:" as "TestFolder" > 12. Go back to Mail and Observe that Test Folder now shows up under > the Sent Folder. > 13. Logout > 14. Log back in to horde. > 15. Observe that Test Folder has now been named as Sent in the Folder > Tree, but the underlying folder is named properly. > 16. Right click and try to rename the folder. > 17. Reload an observe it is still set as Sent > > The above steps occur whether using a normal folder or one of our > Symlink folders under the Inbox to point to another users account, so > its no cPanel specific or an issue with using another accounts INBOX. > > ---------------------------------------------- > 3. Suggested Resolution / Expected Behavior > ---------------------------------------------- > > If a user sets a folder as a sent folder for another identity do not > rename the folder to Sent on logout / login. Leave the folder named > exactly as it was. > > If you are going to rename this as Sent, please make sure that you > also include the folders name as the following patch does. > > https://bugs.horde.org/ticket/12721 > > However this patch should not have to be applied and this > functionality should be built in to Horde Mail. > > ---------------------------------------------- > 4. Known work around(s) > ---------------------------------------------- > > None > Save all Sent Mail to the standard Sent Folder, however this is not > ideal for everyone such as one of our customers.
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