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9/24/25
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Comment on [#13756] ActiveSync With Android 5.0 Deletes Contact Information
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> Sounds like the client lost the state key, or some other client-side > bug. My guess is that the client is sending all the client data back > up to the server for some reason, thinking they are new or changed, > but doesn't include all the fields that are on the server, so they > are blanked out. (Normally missing fields are checked against a > "SUPPORTED" array sent from the client that tells the server which > fields can be ghosted etc... ) > > To be sure, I would need to see the synch log. Not necessarily the > entire log, but would need to see the first SYNC request from the > client to server that triggers the resync - as well as the first few > response/request cycles since there may have been error codes sent > etc..
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