6.0.0-beta1
8/7/25

[#15000] Unable to receive emails
Summary Unable to receive emails
Queue Horde Groupware Webmail Edition
Queue Version 5.2.22
Type Bug
State Not A Bug
Priority 1. Low
Owners
Requester enquiries (at) stoboroughnursery (dot) org (dot) uk
Created 03/30/2020 (1956 days ago)
Due
Updated 03/31/2020 (1955 days ago)
Assigned
Resolved 03/31/2020 (1955 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch No

History
03/31/2020 11:41:57 PM Michael Rubinsky Comment #2
State ⇒ Not A Bug
Priority ⇒ 1. Low
Reply to this comment
Hello,

Horde is an open source project and a software development company.   
We build the software that many companies choose to deploy for their 
customers to access webmail.  Because of this, unfortunately, Horde is 
not able to help you.  We have no connection to those hosting 
companies and do not actually host any email accounts at all.

Please see
http://wiki.horde.org/ICantGetMyMail
03/30/2020 01:25:36 PM enquiries (at) stoboroughnursery (dot) org (dot) uk Comment #1
State ⇒ Unconfirmed
Priority ⇒ 3. High
Type ⇒ Bug
Summary ⇒ Unable to receive emails
Queue ⇒ Horde Groupware Webmail Edition
Milestone ⇒
Patch ⇒ No
Reply to this comment
No emails have been received to Horde Groupware inbox since 
24/03/2020. Messages have been sent to inbox, know this because alerts 
of received mail are sent to another inbox, and these have been 
received since 24/03/2020, however emails are not appearing in the 
Horde Groupware Inbox.

In addition, emails sent from this account are also not being saved in 
the sent folder. On sending a message the messages "Message 
Successfully Sent" and "Message successfully sent but not saved to 
Sent" appear. Test emails successfully send to recipient's inbox but, 
as stated, are not saved to sent folder.

Saved Queries