Tickets :: [#14668] Question Marks and Carriage Returns inject into replies

6.0.0-beta1

9/1/25

Summary	Question Marks and Carriage Returns inject into replies
Queue	IMP
Queue Version	6.2.19
Type	Bug
State	Not Reproducible
Priority	1. Low
Owners
Requester	cjdl01 (at) brokensolstice (dot) com
Created	07/20/2017 (2965 days ago)
Due
Updated	09/27/2017 (2896 days ago)
Assigned	07/21/2017 (2964 days ago)
Resolved	09/27/2017 (2896 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch	No

09/27/2017 09:32:23 AM	Jan Schneider	Comment #9	Reply to this comment
It might also be a problem with tidy. If you didn't install it yet, get the tidy PHP extension. If you have it running already, try updating it.

09/27/2017 09:31:36 AM	Jan Schneider	Comment #8 State ⇒ Not Reproducible	Reply to this comment
Maybe try and find a repository with up to date libxml versions.

08/07/2017 07:19:33 PM	cjdl01 (at) brokensolstice (dot) com	Comment #7	Reply to this comment
Hmm... It is just a standard debian Jessie package... Any idea on how I can test this? Take Horde out of the equation? Thanks.

08/03/2017 07:55:06 PM	Jan Schneider	Comment #6	Reply to this comment
Cannot reproduce. Maybe you have a broken libxml version.

07/24/2017 08:10:37 PM	cjdl01 (at) brokensolstice (dot) com	Comment #5 New Attachment: test message.eml	Reply to this comment
Hi, As requested, attached is a source email. This is from Outlook 2013. When I hit reply, it adds the extra blank lines and question marks... Thanks.

07/21/2017 05:12:40 PM	Michael Rubinsky	Comment #4 Priority ⇒ 1. Low State ⇒ Feedback	Reply to this comment
Please upload the source of an example email that shows this behavior.

07/20/2017 02:27:52 PM	cjdl01 (at) brokensolstice (dot) com	Comment #3 New Attachment: Screenshot_20170720_102945.png	Reply to this comment
This is what it looks like without applying the hack I mentioned in the original post of the bug. As you can see, it is adding a lot more blank lines....

07/20/2017 01:57:54 PM	cjdl01 (at) brokensolstice (dot) com	Comment #2 New Attachment: qmcr.jpg	Reply to this comment
Don't know why, but the attachment doesn't look like it worked... trying again...

07/20/2017 01:39:07 PM	cjdl01 (at) brokensolstice (dot) com	Comment #1 Priority ⇒ 2. Medium State ⇒ Unconfirmed Patch ⇒ No Milestone ⇒ Queue ⇒ IMP Summary ⇒ Question Marks and Carriage Returns inject into replies Type ⇒ Bug	Reply to this comment
When we reply to emails received from certain people, this occurs. It seems to add an extra <br />?<br /> after each block element. There are more than twice the number of carriage returns there should be, and there is a line in the middle with only a question mark on it. In complex messages, this can make the result nearly unreadable. People receiving these replies become very confused, and many think it is the result of a virus. For certain, I can say that this happens when replying to emails written in outlook. It may apply to others. I have posted this problem, but haven't had any really relevant responses (its been a week). The only response I had suggested to try this: <https://lists.horde.org/archives/horde/Week-of-Mon-20160104/055263.html> Which I did, and it took care of the blank lines... but not the question mark lines. I haven't tested it thoroughly, so I 'm not sure if other problems will occur by implementing this workaround... I can easily replicate this email simply by sending myself a message from Outlook 2013. Thank you.