6.0.0-beta1
8/12/25

[#14229] No sync between Phone <> Turba (Active Sync)
Summary No sync between Phone <> Turba (Active Sync)
Queue Synchronization
Queue Version FRAMEWORK_5_2
Type Bug
State Not A Bug
Priority 1. Low
Owners mrubinsk (at) horde (dot) org
Requester info (at) slater (dot) be
Created 01/26/2016 (3486 days ago)
Due
Updated 01/28/2016 (3484 days ago)
Assigned 01/26/2016 (3486 days ago)
Resolved 01/28/2016 (3484 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch No

History
01/28/2016 04:50:07 PM Michael Rubinsky Comment #10
State ⇒ Not A Bug
Reply to this comment
Ok, overridden all User Config to "Default" now it's running again.
i don't undestand why there is a difference between "Default 
identity" and "Use Default"
Identities have nothing to do with default address books or address 
book synchronization prefs.

Please use mailing list for further support if needed, as this is not a bug.
01/28/2016 04:45:56 PM info (at) slater (dot) be Comment #9 Reply to this comment
Ok, overridden all User Config to "Default" now it's running again.
i don't undestand why there is a difference between "Default identity" 
and "Use Default"
So i've found the error "ERR: Ungültiges Adressbuch: 
4l4jkMj_cCUOsLrILSGISA4"
It's possible your sync addressbook pref and/or default address book 
pref is incorrect/corrupt. Try resaving these prefs and see if it 
helps.
01/28/2016 03:13:16 PM Michael Rubinsky Comment #8 Reply to this comment
Not sure what this was supposed to show...webdav has nothing to do 
with ActiveSync.
01/28/2016 03:12:47 PM Michael Rubinsky Comment #7
Assigned to Michael Rubinsky
Reply to this comment
So i've found the error "ERR: Ungültiges Adressbuch: 4l4jkMj_cCUOsLrILSGISA4"
It's possible your sync addressbook pref and/or default address book 
pref is incorrect/corrupt. Try resaving these prefs and see if it helps.

01/28/2016 11:57:31 AM info (at) slater (dot) be Comment #5 Reply to this comment
So i've found the error "ERR: Ungültiges Adressbuch: 4l4jkMj_cCUOsLrILSGISA4"


2016-01-28T12:38:10+01:00 ANDROIDC11xxxxxxxx DEBUG: [15871] I         
<POOMCONTACTS:FileAs>
2016-01-28T12:38:10+01:00 ANDROIDC11xxxxxxxx DEBUG: [15871] I           
Auto-test-from Phone, Auto-test-from Phone
2016-01-28T12:38:10+01:00 ANDROIDC11xxxxxxxx DEBUG: [15871] I         
</POOMCONTACTS:FileAs>
2016-01-28T12:38:10+01:00 ANDROIDC11xxxxxxxx DEBUG: [15871] I       </Data>
2016-01-28T12:38:10+01:00 ANDROIDC11xxxxxxxx INFO: [15871] 
Horde_Core_ActiveSync_Driver::changeMessage(@Contacts@,  ...)
2016-01-28T12:38:10+01:00 ANDROIDC11xxxxxxxx ERR: Ungültiges 
Adressbuch: 4l4jkMj_cCUOsLrILSGISA4
2016-01-28T12:38:10+01:00 ANDROIDC11xxxxxxxx ERR: [15871] Change 
message failed when updating.
2016-01-28T12:38:10+01:00 ANDROIDC11xxxxxxxx DEBUG: [15871] I      </Add>
2016-01-28T12:38:10+01:00 ANDROIDC11xxxxxxxx DEBUG: [15871] I     </Commands>
2016-01-28T12:38:10+01:00 ANDROIDC11xxxxxxxx INFO: [15871] Processed 1 
incoming changes
2016-01-28T12:38:10+01:00 ANDROIDC11xxxxxxxx DEBUG: [15871] I    </Folder>
2016-01-28T12:38:10+01:00 ANDROIDC11xxxxxxxx INFO: [15871] Collection 
added to collection handler: collection: @Contacts@, synckey: 
{56a9fadc-4e30-4f22-ab16-3e035519ef16}
2016-01-28T12:38:10+01:00 ANDROIDC11xxxxxxxx DEBUG: [15871] I   </Folders>
2016-01-28T12:38:10+01:00 ANDROIDC11xxxxxxxx DEBUG: [15871] I  </Synchronize>



if do some changes on existing phonebook entries all is fine...

DEBUG: [15870] I        <POOMCONTACTS:LastName>
DEBUG: [15870] I          Auto-Test-FromTurba Change From Phone.
DEBUG: [15870] I        </POOMCONTACTS:LastName>
DEBUG: [15870] I        <POOMCONTACTS:FirstName>
DEBUG: [15870] I          Auto-Test-FromTurba
DEBUG: [15870] I        </POOMCONTACTS:FirstName>
DEBUG: [15870] I        <POOMCONTACTS:FileAs>
DEBUG: [15870] I          Auto-Test-FromTurba, Auto-Test-FromTurba
DEBUG: [15870] I        </POOMCONTACTS:FileAs>
DEBUG: [15870] I       </Data>
INFO: [15870] 
Horde_Core_ActiveSync_Driver::_smartStatMessage(@Contacts@, 
20160128115101.xoQe4_BGaruZwqm8erLQVwA@testmail.myhost.net)
INFO: [15870] Horde_Core_ActiveSync_Driver::changeMessage(@Contacts@, 
20160128115101.xoQe4_BGaruZwqm8erLQVwA@testmail.myhost.net ...)
INFO: [15870] 
Horde_Core_ActiveSync_Driver::_smartStatMessage(@Contacts@, 
20160128115101.xoQe4_BGaruZwqm8erLQVwA@testmail.myhost.net)
INFO: [15870] Updating state during change
DEBUG: [15870] I      </Modify>
DEBUG: [15870] I     </Commands>
INFO: [15870] Processed 1 incoming changes


01/27/2016 03:16:29 PM Michael Rubinsky Comment #4 Reply to this comment

Since you say Turba->Client works and editing existing from 
Client->Turba works, pleae verify that you are adding the new contact 
to the correct account type on your device.

Otherwise, there is really nothing we can do without the requested sync log.
01/27/2016 10:34:50 AM info (at) slater (dot) be Comment #3 Reply to this comment
Actually i've only a prod. server

but i've also tested this issue with an iPad (latest iOS)

i've created a new contact but nothing is pushed into Horde contacts

01/26/2016 11:10:55 AM Jan Schneider Comment #2
State ⇒ Feedback
Priority ⇒ 1. Low
Reply to this comment
To further debug this issue, we need details of the Horde -> Device 
connection. It may also be beneficial to obtain a network capture.

To enable debugging, see instructions contained in the ActiveSync 
section of Horde's configuration. Also, see 
http://wiki.horde.org/ActiveSync for more details.

Debugging should not be enabled on a production server,   Attach/post 
only the portion of the log that directly deals with the problem 
reported (it may be simplest to clear the log file and then perform 
the event that causes the error).
01/26/2016 09:59:19 AM info (at) slater (dot) be Comment #1
State ⇒ Unconfirmed
Patch ⇒ No
Milestone ⇒
Queue ⇒ Synchronization
Summary ⇒ No sync between Phone <> Turba (Active Sync)
Type ⇒ Bug
Priority ⇒ 2. Medium
Reply to this comment
When i create a new Entry on my Phone (Android .5.1.1)
this new entry is not published / pushed to Horde / Turba

If i create a new Entry in Turba, the entry is published to my phone

if i update the entry on each side the updates are published to each other.

is this a bug or is this "normal" ?

i'm nor sure but i think to know, that some versions before all new 
contacts are well published to Turba.


Thank You

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