6.0.0-beta1
7/7/25

[#13909] not able to find autodiscover
Summary not able to find autodiscover
Queue Synchronization
Queue Version FRAMEWORK_5_2
Type Bug
State Not A Bug
Priority 1. Low
Owners mrubinsk (at) horde (dot) org
Requester v.dhindsa (at) tecnostore-group (dot) com
Created 03/11/2015 (3771 days ago)
Due 03/13/2015 (3769 days ago)
Updated 03/12/2015 (3770 days ago)
Assigned 03/11/2015 (3771 days ago)
Resolved 03/12/2015 (3770 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch No

History
03/12/2015 01:37:20 PM Michael Rubinsky Comment #4
Assigned to Michael Rubinsky
State ⇒ Not A Bug
Priority ⇒ 1. Low
Reply to this comment
That log simply shows an Autodiscovery request being handled, nothing 
unusual. My guess is you don't have the server configured properly to 
handle the necessary urls.

As this is a support question, not a bug report, please use the 
mailing lists to ask for support.

http://www.horde.org/mail/ contains a list of all available mailing lists.
03/12/2015 01:04:53 PM v (dot) dhindsa (at) tecnostore-group (dot) com Comment #3 Reply to this comment
Hi
Thanks i've fixed imap using debug logs.
but now i'm getting issue with autodiscover login please check the debug logs.
==================================================================
Mar 12 14:02:07 cleargroupdev HORDE: Load config file (conf.php; app: 
horde) [pid 7809 on line 109 of 
"/usr/share/php/Horde/Registry/Loadconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Load config file (hooks.php; app: 
horde) [pid 7809 on line 109 of 
"/usr/share/php/Horde/Registry/Loadconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting sam inactive because the 
fileroot does not exist or the application is not configured yet. [pid 
7809 on line 139 of "/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting ansel inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting wicked inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting chora inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting whups inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting luxor inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting klutz inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting jonah inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting hermes inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting sesha inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting kolab inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting passwd inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting agora inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting ulaform inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting vilma inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Load config file (nls.php; app: 
horde) [pid 7809 on line 109 of 
"/usr/share/php/Horde/Registry/Loadconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: [horde] Horde_Rpc::__construct 
complete [pid 7809 on line 47 of 
"/usr/share/php/Horde/Rpc/ActiveSync.php"]
Mar 12 14:02:07 cleargroupdev HORDE: 
Horde_Rpc_ActiveSync::getResponse() starting for Autodiscover [pid 
7809 on line 158 of "/var/www/rpc.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Max memory usage: 3407872 bytes 
[pid 7809 on line 608 of "/usr/share/php/Horde/Registry.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Load config file (conf.php; app: 
horde) [pid 7809 on line 109 of 
"/usr/share/php/Horde/Registry/Loadconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Load config file (hooks.php; app: 
horde) [pid 7809 on line 109 of 
"/usr/share/php/Horde/Registry/Loadconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting sam inactive because the 
fileroot does not exist or the application is not configured yet. [pid 
7809 on line 139 of "/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting ansel inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting wicked inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting chora inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting whups inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting luxor inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting klutz inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting jonah inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting hermes inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting sesha inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting kolab inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting passwd inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting agora inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting ulaform inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Setting vilma inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Load config file (nls.php; app: 
horde) [pid 7809 on line 109 of 
"/usr/share/php/Horde/Registry/Loadconfig.php"]
Mar 12 14:02:07 cleargroupdev HORDE: [horde] Horde_Rpc::__construct 
complete [pid 7809 on line 47 of 
"/usr/share/php/Horde/Rpc/ActiveSync.php"]
Mar 12 14:02:07 cleargroupdev HORDE: 
Horde_Rpc_ActiveSync::getResponse() starting for Autodiscover [pid 
7809 on line 158 of "/var/www/rpc.php"]
Mar 12 14:02:07 cleargroupdev HORDE: Max memory usage: 3407872 bytes 
[pid 7809 on line 608 of "/usr/share/php/Horde/Registry.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Load config file (conf.php; app: 
horde) [pid 7809 on line 109 of 
"/usr/share/php/Horde/Registry/Loadconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Load config file (hooks.php; app: 
horde) [pid 7809 on line 109 of 
"/usr/share/php/Horde/Registry/Loadconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting sam inactive because the 
fileroot does not exist or the application is not configured yet. [pid 
7809 on line 139 of "/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting ansel inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting wicked inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting chora inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting whups inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting luxor inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting klutz inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting jonah inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting hermes inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting sesha inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting kolab inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting passwd inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting agora inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting ulaform inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Setting vilma inactive because 
the fileroot does not exist or the application is not configured yet. 
[pid 7809 on line 139 of 
"/usr/share/php/Horde/Registry/Registryconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Load config file (nls.php; app: 
horde) [pid 7809 on line 109 of 
"/usr/share/php/Horde/Registry/Loadconfig.php"]
Mar 12 14:02:08 cleargroupdev HORDE: [horde] Horde_Rpc::__construct 
complete [pid 7809 on line 47 of 
"/usr/share/php/Horde/Rpc/ActiveSync.php"]
Mar 12 14:02:08 cleargroupdev HORDE: 
Horde_Rpc_ActiveSync::getResponse() starting for Autodiscover [pid 
7809 on line 158 of "/var/www/rpc.php"]
Mar 12 14:02:08 cleargroupdev HORDE: Max memory usage: 3407872 bytes 
[pid 7809 on line 608 of "/usr/share/php/Horde/Registry.php"]
Mar 12 14:02:24 cleargroupdev collectd[2918]: rrdtool plugin: 
rrd_update_r (/var/lib/collectd/rdd/cleargroupdev/cpu-3/cpu-user.rrd) 
failed: mmaping file 
'/var/lib/collectd/rdd/cleargroupdev/cpu-3/cpu-user.rrd': Invalid 
argument
=============================================================
This error has nothing to do with autodiscovery. It's an error being 
thrown from the IMAP client resulting from a SYNC request that is, 
among possibly other things, requesting to delete an email message 
from the INBOX.

We would need an IMAP debug log to further debug the issue.
03/11/2015 01:36:35 PM Michael Rubinsky State ⇒ Feedback
 
03/11/2015 01:36:06 PM Michael Rubinsky Comment #2
State ⇒ Resolved
Reply to this comment
This error has nothing to do with autodiscovery. It's an error being 
thrown from the IMAP client resulting from a SYNC request that is, 
among possibly other things, requesting to delete an email message 
from the INBOX.

We would need an IMAP debug log to further debug the issue.
03/11/2015 01:00:59 PM v (dot) dhindsa (at) tecnostore-group (dot) com Comment #1
Priority ⇒ 2. Medium
Type ⇒ Bug
Summary ⇒ not able to find autodiscover
Due ⇒ 03/13/2015
Queue ⇒ Synchronization
Milestone ⇒
Patch ⇒ No
State ⇒ Unconfirmed
Reply to this comment
Hi

I'm getting error while fetching autodiscover url , and also getting 
error in logs.
===============================================================================
Mar 11 13:53:54 cleargroup1 HORDE: Returning HTTP 500 while handling 
Sync command. [pid 17294 on line 159 of "/var/www/rpc.php"]
Mar 11 13:53:54 cleargroup1 HORDE: Error in communicating with 
ActiveSync server: IMAP error reported by server. [pid 17294 on line 
162 of "/usr/share/php/Horde/Rpc/ActiveSync.php"]
Mar 11 13:53:54 cleargroup1 HORDE: #0 
/usr/share/php/Horde/Imap/Client/Socket.php(4206): 
Horde_Imap_Client_Socket->_getLine(Object(Horde_Imap_Client_Interaction_Pipeline))#012#1 /usr/share/php/Horde/Imap/Client/Socket.php(4136): Horde_Imap_Client_Socket->_sendCmdChunk(Object(Horde_Imap_Client_Interaction_Pipeline), Array)#012#2 /usr/share/php/Horde/Imap/Client/Socket.php(2379): Horde_Imap_Client_Socket->_sendCmd(Object(Horde_Imap_Client_Interaction_Pipeline))#012#3 /usr/share/php/Horde/Imap/Client/Base.php(2201): Horde_Imap_Client_Socket->_search(Object(Horde_Imap_Client_Search_Query), Array)#012#4 /usr/share/php/Horde/ActiveSync/Imap/Adapter.php(189): Horde_Imap_Client_Base->search(Object(Horde_Imap_Client_Mailbox), Object(Horde_Imap_Client_Search_Query))#012#5 /usr/share/php/Horde/Core/ActiveSync/Driver.php(1579): Horde_ActiveSync_Imap_Adapter->deleteMessages(Array, 'INBOX')#012#6 /usr/share/php/Horde/ActiveSync/Connector/Importer.php(225): Horde_Core_ActiveSync_Driver->deleteMessage('INBOX', Array)#012#7 /usr/share/php/Horde/ActiveSync/Request/Sync.php(1050): Horde_ActiveSync_Connector_Importer->importMessageDeletion(Array, 'Email')#012#8 /usr/share/php/Horde/ActiveSync/Request/Sync.php(798): Horde_ActiveSync_Request_Sync->_parseSyncCommands(Array)#012#9 /usr/share/php/Horde/ActiveSync/Request/Sync.php(201): Horde_ActiveSync_Request_Sync->_parseSyncFolders()#012#10 /usr/share/php/Horde/ActiveSync/Request/Base.php(253): Horde_ActiveSync_Request_Sync->_handle()#012#11 /usr/share/php/Horde/ActiveSync.php(882): Horde_ActiveSync_Request_Base->handle()#012#12 /usr/share/php/Horde/Rpc/ActiveSync.php(143): Horde_ActiveSync->handleRequest('Sync', 'SEC1B12C5F3015A...')#012#13 /var/www/rpc.php(159): Horde_Rpc_ActiveSync->getResponse(NULL)#012#14 {main} [pid 17294 on line 162 of 
"/usr/share/php/Horde/Rpc/ActiveSync.php"]
Mar 11 13:53:54 cleargroup1 HORDE: Buffer contents:  [pid 17294 on 
line 162 of "/usr/share/php/Horde/Rpc/ActiveSync.php"]
====================================================================
Can anyone help me to solve out this issue.

Thanks
Vikram Dhindsa

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