Tickets :: [#13555] String contains non-ASCII characters.

6.0.0-alpha14

7/2/25

Summary	String contains non-ASCII characters.
Queue	Horde Groupware
Queue Version	5.2.2
Type	Bug
State	Duplicate
Priority	2. Medium
Owners
Requester	steven (at) tkfast (dot) com
Created	09/08/2014 (3950 days ago)
Due
Updated	09/16/2014 (3942 days ago)
Assigned
Resolved	09/08/2014 (3950 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch	No

09/16/2014 06:25:25 AM	Michael Slusarz	Comment #5	Reply to this comment
I just upgrades our production horde installation from Horde Groupware Webmail Edition 5.2.1 to 5.2.2 and now, I receive complaints from users having their inbox folder content disapeared and this very same error message poping up. This ticket is closed as duplicate. Discussion should be in ~~#13554~~.

09/15/2014 07:22:39 PM	gedeoncamdg (at) yahoo (dot) ca	Comment #4	Reply to this comment
Hello, I just upgrades our production horde installation from Horde Groupware Webmail Edition 5.2.1 to 5.2.2 and now, I receive complaints from users having their inbox folder content disapeared and this very same error message poping up. Based on what I read here and in the refered bug, I looked at users filter rules and found that one filter rule had non ascii chars both in title and filter condition. Now after testing, it turns out that the title needs not to be modified, only the filter condition. Hope this detail helps. Hope though that this bug will be fixed. The workaround (i.e. trying to find a way to avoid non ascii chars in filter condition) might not always be manageable in non English speaking environment.

09/08/2014 10:06:09 PM	Michael Rubinsky	Comment #3 State ⇒ Duplicate	Reply to this comment
~~Bug: 13554~~

09/08/2014 09:56:27 PM	steven (at) tkfast (dot) com	Comment #2 New Attachment: error_on_mail.PNG	Reply to this comment
Error message that shows when you click Mail "String contains non-ASCII characters." [Show Quoted Text - 24 lines][Hide Quoted Text] Since updating from Horde Groupware Webmail Edition 5.2.1 to 5.2.2 we have a user that is getting A fatal error has occurred String contains non-ASCII characters. Details have been logged for the administrator. Reviewing the mailbox we can not tell anything out of the ordinary. Just happens when you logon and then when you click on Mail. imp/dynamic.php?page=mailbox imp/dynamic.php?page=mailbox#mbox:xxxxxx You are unable to view anything in the Inbox, but you can see folders and view items that are in mail folders just not Inbox. It does display the number of new items just none of the messages show and it says "There are no messages in this mailbox" when there are. Tried to move all the messages out of inbox but still does not show and gives the error message.

09/08/2014 09:55:32 PM	steven (at) tkfast (dot) com	Comment #1 Priority ⇒ 2. Medium Type ⇒ Bug Summary ⇒ String contains non-ASCII characters. Queue ⇒ Horde Groupware Milestone ⇒ Patch ⇒ No State ⇒ Unconfirmed	Reply to this comment
Since updating from Horde Groupware Webmail Edition 5.2.1 to 5.2.2 we have a user that is getting A fatal error has occurred String contains non-ASCII characters. Details have been logged for the administrator. Reviewing the mailbox we can not tell anything out of the ordinary. Just happens when you logon and then when you click on Mail. imp/dynamic.php?page=mailbox imp/dynamic.php?page=mailbox#mbox:xxxxxx You are unable to view anything in the Inbox, but you can see folders and view items that are in mail folders just not Inbox. It does display the number of new items just none of the messages show and it says "There are no messages in this mailbox" when there are. Tried to move all the messages out of inbox but still does not show and gives the error message.