Tickets :: [#13521] Sending a message with attachment from Android smartphone not working

6.0.0-git

2021-01-24

Summary	Sending a message with attachment from Android smartphone not working
Queue	Synchronization
Queue Version	Git master
Type	Bug
State	Not A Bug
Priority	1. Low
Owners
Requester	patrick (at) spamreducer (dot) eu
Created	2014-08-26 (2343 days ago)
Due
Updated	2014-09-04 (2334 days ago)
Assigned	2014-09-01 (2337 days ago)
Resolved	2014-09-04 (2334 days ago)
Milestone
Patch	No

2014-09-04 19:22:13	Michael Rubinsky	State ⇒ Not A Bug

2014-09-04 15:16:46	patrick (at) spamreducer (dot) eu	Comment #7	Reply to this comment
[Show Quoted Text - 28 lines][Hide Quoted Text] If there was, the ticket would be updated. Also, your log files contain absolutely no information regarding sending an email. I know, no log entries.. that is what makes me think it just could be a BUG.. If there is truly no log message, then this means that the ActiveSync code never sees the request, so it's not an issue in the ActiveSync code. Are there any special settings in PHP that could cause this? Possible. Check for timeouts, both in PHP and any firewalls, post size limits etc... The smartphone is sending the message (I can see it just in uploading dataflow), Try tracing it with Wireshark. Again, Is this issue not reproducable? No, it is not. Attachments of all sizes I have tried work fine, on all of my test devices. well, I have debugged for some hours now.. and the error has just disappeared ! We have restarted our server this night; I suppose this has to do with our problem.. Maybe again it was a caching issue or something like that? Are there any advices you could give us for the future? Is there any need to flush caches manually in conjunction with Horde? Thank you!

2014-09-02 17:44:47	patrick (at) spamreducer (dot) eu	Comment #6	Reply to this comment
Ok, will try that tomorrow! Thank you! :)

2014-09-02 13:41:03	Michael Rubinsky	Comment #5	Reply to this comment
If there was, the ticket would be updated. Also, your log files contain absolutely no information regarding sending an email. I know, no log entries.. that is what makes me think it just could be a BUG.. If there is truly no log message, then this means that the ActiveSync code never sees the request, so it's not an issue in the ActiveSync code. Are there any special settings in PHP that could cause this? Possible. Check for timeouts, both in PHP and any firewalls, post size limits etc... The smartphone is sending the message (I can see it just in uploading dataflow), Try tracing it with Wireshark. Again, Is this issue not reproducable? No, it is not. Attachments of all sizes I have tried work fine, on all of my test devices.

2014-09-02 06:45:05	patrick (at) spamreducer (dot) eu	Comment #4	Reply to this comment
If there was, the ticket would be updated. Also, your log files contain absolutely no information regarding sending an email. I know, no log entries.. that is what makes me think it just could be a BUG.. Are there any special settings in PHP that could cause this? The smartphone is sending the message (I can see it just in uploading dataflow), then after uploading it just drops the error "Message could not be sent.". Again, Is this issue not reproducable?

2014-09-01 21:34:13	Michael Rubinsky	Comment #3 State ⇒ Feedback	Reply to this comment
If there was, the ticket would be updated. Also, your log files contain absolutely no information regarding sending an email.

2014-09-01 08:47:22	patrick (at) spamreducer (dot) eu	Comment #2	Reply to this comment
Is there any news on this probable BUG? Thank you!

2014-08-26 15:16:40	patrick (at) spamreducer (dot) eu	New Attachment: SEC1940595F47832.PDF_900kB.txt.zip

2014-08-26 15:16:20	patrick (at) spamreducer (dot) eu	New Attachment: SEC1940595F47832.PICTURE_400kB.txt.zip

2014-08-26 15:15:47	patrick (at) spamreducer (dot) eu	Comment #1 Type ⇒ Bug Priority ⇒ 1. Low State ⇒ Unconfirmed Patch ⇒ No New Attachment: SEC1940595F47832.PDF_80kB.txt.zip Milestone ⇒ Queue ⇒ Synchronization Summary ⇒ Sending a message with attachment from Android smartphone not working	Reply to this comment
Hi guys, not sure if this is a BUG.. Sending messages from my Android smartphone with an attachment of some 10kB is not possible. 1. Test done: Sending a message with approx. 80kB attachment (a little PDF file) -> OK SendMail command in logs, message was sent. 2. Test done: Sending a message with approx. 400kB attachment (a little PICTURE file) -> ERROR SendMail command NOT in logs, message error on smartphone 3. Test done: Sending a message with approx. 900kB attachment (a bigger PDF) -> All this is just happening on smartphone, while my Outlook 2013 client can send similar files without any issues.. Is there any size limit in Horde configs I should change? Thanks!