Tickets :: [#11297] Fatal authentication error not catched

6.0.0-alpha14

7/2/25

Summary	Fatal authentication error not catched
Queue	IMP
Queue Version	Git develop
Type	Bug
State	Resolved
Priority	1. Low
Owners	jan (at) horde (dot) org, slusarz (at) horde (dot) org
Requester	jan (at) horde (dot) org
Created	07/20/2012 (4730 days ago)
Due
Updated	10/16/2012 (4642 days ago)
Assigned	09/10/2012 (4678 days ago)
Resolved	10/16/2012 (4642 days ago)
Github Issue Link
Github Pull Request
Milestone	6
Patch	No

10/16/2012 05:56:42 PM	Michael Slusarz	Comment #17	Reply to this comment
It's the latter. It might be improvable by letting the user know more specifically that it's the IMAP server we're waiting for. But if what you describe is the desired behavior (and it makes sense indeed), I think this ticket can be closed. I'd be amenable to thoughts on how to change the notification message. But this is the expected behavior (the list of Exception codes that will cause an authentication failure can be found in IMP_Imap_Exception#authException(), FWIW).

10/16/2012 10:45:25 AM	Jan Schneider	Comment #16 State ⇒ Resolved	Reply to this comment
[Show Quoted Text - 10 lines][Hide Quoted Text] Regular pages continue to work fine now even if IMAP authentication in IMP fails. But inside IMP, this is still not correctly handled. AJAX requests get an empty response, i.e. the user is not logged out of IMP. Is authentication actually failing on the IMAP server? Or is the IMAP server not reachable on the network? The latter will NOT cause a logout (since it is not an authentication error - once authenticated, it is assumed the user remains authenticated until the server explicitly indicates authentication is wrong). It's the latter. It might be improvable by letting the user know more specifically that it's the IMAP server we're waiting for. But if what you describe is the desired behavior (and it makes sense indeed), I think this ticket can be closed.

10/15/2012 08:42:47 PM	Git Commit	Comment #15	Reply to this comment
Changes have been made in Git (develop): commit fee90723e5b2ce33f1a847e2342345e655ea3b32 Author: Michael M Slusarz <slusarz@horde.org> Date: Fri Oct 5 18:25:26 2012 -0600 ~~Bug #11297~~: Ignore IMAP issues when doing the newmail check .../Handler/Decorator/NewmailNotify.php \| 23 +++++++++++++------- 1 files changed, 15 insertions(+), 8 deletions(-) http://git.horde.org/horde-git/-/commit/fee90723e5b2ce33f1a847e2342345e655ea3b32

10/06/2012 08:54:07 PM	Michael Slusarz	Comment #14	Reply to this comment
I would like to know why the authentication is failing (you already logged into IMP, right?), but this should fix the authentication exception. Why doesn't matter, I enforced this by shutting down the IMAP server. The point is that we need to gracefully handle if something happens on the server side. My mistake. I was worried that the issue was something like the cached IMAP session object becoming invalid. I wasn't aware that this issue was caused by known downtime in the IMAP server. Regular pages continue to work fine now even if IMAP authentication in IMP fails. But inside IMP, this is still not correctly handled. AJAX requests get an empty response, i.e. the user is not logged out of IMP. Is authentication actually failing on the IMAP server? Or is the IMAP server not reachable on the network? The latter will NOT cause a logout (since it is not an authentication error - once authenticated, it is assumed the user remains authenticated until the server explicitly indicates authentication is wrong).

10/06/2012 09:29:39 AM	Jan Schneider	Comment #13	Reply to this comment
I would like to know why the authentication is failing (you already logged into IMP, right?), but this should fix the authentication exception. Why doesn't matter, I enforced this by shutting down the IMAP server. The point is that we need to gracefully handle if something happens on the server side. Regular pages continue to work fine now even if IMAP authentication in IMP fails. But inside IMP, this is still not correctly handled. AJAX requests get an empty response, i.e. the user is not logged out of IMP.

10/06/2012 12:44:10 AM	Michael Slusarz	Comment #12	Reply to this comment
I would like to know why the authentication is failing (you already logged into IMP, right?), but this should fix the authentication exception.

10/06/2012 12:42:34 AM	Git Commit	Comment #11	Reply to this comment
Changes have been made in Git (master): commit fee90723e5b2ce33f1a847e2342345e655ea3b32 Author: Michael M Slusarz <slusarz@horde.org> Date: Fri Oct 5 18:25:26 2012 -0600 ~~Bug #11297~~: Ignore IMAP issues when doing the newmail check .../Handler/Decorator/NewmailNotify.php \| 23 +++++++++++++------- 1 files changed, 15 insertions(+), 8 deletions(-) http://git.horde.org/horde-git/-/commit/fee90723e5b2ce33f1a847e2342345e655ea3b32

10/05/2012 11:09:47 AM	Jan Schneider	Comment #10	Reply to this comment
This happens again. Noticed when trying to access some admin page when I'm still authenticated at Horde as an admin, but the imap authentication fails. What is the error message/backtrace? Message is the same, this is the backtrace: 1. require() /home/jan/horde-develop/horde/admin/locks.php:58 2. Horde_Notification_Handler->notify() /home/jan/horde-develop/horde/templates/admin/menu.inc:22 3. IMP_Notification_Handler_Decorator_NewmailNotify->notify() /home/jan/horde-develop/framework/Notification/lib/Horde/Notification/Handler.php:317 4. IMP_Imap->statusMultiple() /home/jan/horde-develop/imp/lib/Notification/Handler/Decorator/NewmailNotify.php:55 5. IMP_Imap->__call() /home/jan/horde-develop/imp/lib/Notification/Handler/Decorator/NewmailNotify.php:55 6. IMP_Imap_Exception->authException() /home/jan/horde-develop/imp/lib/Imap.php:382 7. require() /home/jan/horde-develop/horde/admin/locks.php:58 8. Horde_Notification_Handler->notify() /home/jan/horde-develop/horde/templates/admin/menu.inc:22 9. IMP_Notification_Handler_Decorator_NewmailNotify->notify() /home/jan/horde-develop/framework/Notification/lib/Horde/Notification/Handler.php:317 10. IMP_Imap->statusMultiple() /home/jan/horde-develop/imp/lib/Notification/Handler/Decorator/NewmailNotify.php:55 11. IMP_Imap->__call() /home/jan/horde-develop/imp/lib/Notification/Handler/Decorator/NewmailNotify.php:55 12. require() /home/jan/horde-develop/horde/admin/locks.php:58 13. Horde_Notification_Handler->notify() /home/jan/horde-develop/horde/templates/admin/menu.inc:22 14. IMP_Notification_Handler_Decorator_NewmailNotify->notify() /home/jan/horde-develop/framework/Notification/lib/Horde/Notification/Handler.php:317 15. IMP_Imap->statusMultiple() /home/jan/horde-develop/imp/lib/Notification/Handler/Decorator/NewmailNotify.php:55 16. IMP_Imap->__call() /home/jan/horde-develop/imp/lib/Notification/Handler/Decorator/NewmailNotify.php:55 17. call_user_func_array() /home/jan/horde-develop/imp/lib/Imap.php:377 18. Horde_Imap_Client_Base->statusMultiple() 19. Horde_Imap_Client_Base->login() /home/jan/horde-develop/framework/Imap_Client/lib/Horde/Imap/Client/Base.php:1638 20. Horde_Imap_Client_Socket->_login() /home/jan/horde-develop/framework/Imap_Client/lib/Horde/Imap/Client/Base.php:751

10/02/2012 12:32:45 AM	Michael Slusarz	Comment #9 Assigned to Jan Schneider Milestone ⇒ 6	Reply to this comment
Ping?

09/10/2012 02:31:36 PM	Michael Slusarz	Comment #8 State ⇒ Feedback	Reply to this comment
This happens again. Noticed when trying to access some admin page when I'm still authenticated at Horde as an admin, but the imap authentication fails. What is the error message/backtrace?

09/04/2012 03:56:02 PM	Jan Schneider	Comment #7 State ⇒ Assigned	Reply to this comment
This happens again. Noticed when trying to access some admin page when I'm still authenticated at Horde as an admin, but the imap authentication fails.

08/29/2012 12:45:11 PM	Git Commit	Comment #6	Reply to this comment
Changes have been made in Git (master): commit 96fd1c55dc90178e28a0438de5a02935b33f9894 Author: Michael M Slusarz <slusarz@horde.org> Date: Wed Jul 25 06:06:32 2012 -0600 [mms] Better handling of backend authentication errors when returning AJAX data (~~Bug #11297~~). horde/docs/CHANGES \| 2 ++ horde/package.xml \| 4 ++-- horde/services/ajax.php \| 24 +++++++++++++++--------- 3 files changed, 19 insertions(+), 11 deletions(-) http://git.horde.org/horde-git/-/commit/96fd1c55dc90178e28a0438de5a02935b33f9894

08/29/2012 12:45:06 PM	Git Commit	Comment #5	Reply to this comment
Changes have been made in Git (master): commit 74aca6034de39ed08821a74adc7fac6de9094bea Author: Michael M Slusarz <slusarz@horde.org> Date: Wed Jul 25 06:06:08 2012 -0600 [mms] Add a no authentication AJAX handler (~~Bug #11297~~). framework/Core/js/hordecore.js \| 1 + .../Horde/Core/Ajax/Response/HordeCore/NoAuth.php \| 62 ++++++++++++++++++++ framework/Core/package.xml \| 2 + 3 files changed, 65 insertions(+), 0 deletions(-) http://git.horde.org/horde-git/-/commit/74aca6034de39ed08821a74adc7fac6de9094bea

07/25/2012 12:14:37 PM	Michael Slusarz	Comment #4 State ⇒ Resolved	Reply to this comment
This should fix things. Reopen ticket if the problem reoccurs.

07/25/2012 12:07:10 PM	Git Commit	Comment #3	Reply to this comment
Changes have been made in Git (develop): commit 96fd1c55dc90178e28a0438de5a02935b33f9894 Author: Michael M Slusarz <slusarz@horde.org> Date: Wed Jul 25 06:06:32 2012 -0600 [mms] Better handling of backend authentication errors when returning AJAX data (~~Bug #11297~~). horde/docs/CHANGES \| 2 ++ horde/package.xml \| 4 ++-- horde/services/ajax.php \| 24 +++++++++++++++--------- 3 files changed, 19 insertions(+), 11 deletions(-) http://git.horde.org/horde-git/-/commit/96fd1c55dc90178e28a0438de5a02935b33f9894

07/25/2012 12:07:04 PM	Git Commit	Comment #2	Reply to this comment
Changes have been made in Git (develop): commit 74aca6034de39ed08821a74adc7fac6de9094bea Author: Michael M Slusarz <slusarz@horde.org> Date: Wed Jul 25 06:06:08 2012 -0600 [mms] Add a no authentication AJAX handler (~~Bug #11297~~). framework/Core/js/hordecore.js \| 1 + .../Horde/Core/Ajax/Response/HordeCore/NoAuth.php \| 62 ++++++++++++++++++++ framework/Core/package.xml \| 2 + 3 files changed, 65 insertions(+), 0 deletions(-) http://git.horde.org/horde-git/-/commit/74aca6034de39ed08821a74adc7fac6de9094bea

07/20/2012 10:43:44 AM	Jan Schneider	New Attachment: bug11297.log

07/20/2012 10:43:02 AM	Jan Schneider	Comment #1 Priority ⇒ 1. Low State ⇒ Assigned Patch ⇒ No Milestone ⇒ Assigned to Michael Slusarz Summary ⇒ Fatal authentication error not catched Type ⇒ Bug Queue ⇒ IMP	Reply to this comment
Sometimes, I get a fatal authentication exception "No supported IMAP authentication method could be found". I am not sure why this happens, probably something going icky on the IMAP server. That's not the point though, the problem is, that this error is not correctly catched, i.e. the user is not re-authenticated or thrown back to the login screen.