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8/15/25
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Comment on [#9766] JS error during mailbox loading
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>> I still see this. Can you give me a quick overview of what's in the >> viewPort response. IIUC the message count in there is wrong? Where is >> it? > > Here's what you need to do: > > 1. Isolate the first load request for the mailbox where you encounter > the error. This provides the initial state of the browser mailbox DB. > 2. Find the delete Messages request that causes the error. > 3. From these 2 you can figure out the index that originally existed, > but no longer exists, that is causing the error. > 4. Given this sequence number/UID (also the cacheID values of the > mailboxes), you should take a look at the IMAP logs of the delete > request to see if anything looks strange. Also, pay attention to > reported number of messages in the mailbox - as I previously > mentioned, in all the cases I've seen that you have posted, it looks > like there is an off-by-one error somewhere in this message count. > > The goal is to determine why the browser is dropping the DB record of > a message/UID that 1) still exists (according to IMAP and IMP server) > and 2) the browser previously reported to IMP server that it had > cached (the cache variable sent back in viewport requests).
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