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10/18/25
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Comment on [#7271] Make the behavior of showing sub-folders more "Explorer"-like
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>> We did some testing with "normal" computer users and one of the > >> biggest problems for the users was the handling of sub-folders in > >> DIMP. Almost nobody clicked onto the "folder and plus"-symbol to get > >> the sub folders shown, they just clicked onto the name of folder. We > >> did some research what our users expect from the folder tree and it > >> got quite clear that they wanted it like in the Explorer. > > > > Disagree. Our research has shown just the opposite - that users are > "surprised" if they click on a mailbox name and the folder list > expands. That behavior might make sense if the folder is a > container, but if it is a regular folder clicking on the folder name > should open the folder *only*, not expand.
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