Tickets :: Comment on [#6550] Support accumulating timers and ask for time entry when creating timer

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Comment	> See also Ticket 2667 and Ticket 6549. > > > > Our particular usage, as developers, is to accumulate time on given > tickets. For example, work on Ticket #1, finish it, turn it over to > test, move on to Ticket #2. Later, test comes back and complains > that Ticket #1 isn't finished, so we "switch" back to Ticket #1 and > repeat. In a given day, I might have 6-12 tickets under way in this > waterfall type process. > > > > Another time this arises in when we double duty "on the desk," taking > support calls. We'll be working away on Ticket N, when the phone > rings and we go into support mode. So, we "switch" our task and want > to accumulate time on the right one. > > > > Today, one way we handle this is to track our hours in a spreadsheet > at our desks: at the end of the day, we sprinkle the worked hours > around roughly on all the tasks we worked. > > > > Timers are more accurate, and it seems like timers would be more > generally useful if the following modifications were made: > > 1. When you create a timer, you must fill in the time entry's > "static" information: client, job type, cost object as well as a > "name" for the timer. > > 2. When you click the timer, you see (but cannot edit) the previously > entered information. You also see (but cannot edit) the date and > accumulated hours. You are prompted to enter a description and > optionally notes. You have two options: Save and continue timing, or > Save and stop timing. > > > > The idea here is to focus the information you enter at each stage of > the timer -- creation and click -- to just the needed information, > and to give you the option to continuing timing. > > > > Thoughts?
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