Tickets :: Comment on [#5975] missing ticket state permissions

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Comment	> When user has a right to create a new ticket, he automatically gets > the right to choose a ticket state - there seems to be no permisson > type to allow/disable this, so any user can for example create a new > ticket which claims to be in assigned or accepted state. I think the > new ticket should be Unassigned or New only before it is changed by > the queue admin. > > > > In addition, there seems to be no mechanism to automaticaly assign > new tickets to persons or group of persons with admin rights to the > queue, right ? > > > > Thanks, > > > > David Komanek > >
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