Tickets :: Comment on [#5975] missing ticket state permissions

* Your Email Address
* Spam protection	Enter the letters below: __ .__ .__ . . . / `[__)[ __\ / \| \__.[__)[_./ \/ \__\|
Comment	> When user has a right to create a new ticket, he automatically gets > the right to choose a ticket state - there seems to be no permisson > type to allow/disable this, so any user can for example create a new > ticket which claims to be in assigned or accepted state. I think the > new ticket should be Unassigned or New only before it is changed by > the queue admin. > > > > In addition, there seems to be no mechanism to automaticaly assign > new tickets to persons or group of persons with admin rights to the > queue, right ? > > > > Thanks, > > > > David Komanek > >
Attachment
Watch this ticket