Tickets :: Comment on [#4224] Incorrect handling of iso-8859-1 emails

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Comment	>>> No, a screenshot doesn't help at all. > >> > >> Perhaps you should take a look first? You can clearly see the > >> errorneus characters on the screenshot. I can even, if you want, give > >> you url, username/passwd for the test account if you don't want to > >> look at the screenshot. > > > > No thanks, I won't troubleshoot your server for free. > > > >> It shows, depending on browser, illegal characters for the given > >> encoding. What else do you need to know? The body of the email is > >> shown wrong. I've asked several other users that use horde webmail, > >> how that email looks like. They have all reported that the > >> scandinavian characters, namely, ä and ö, do not look out correctly. > > > > Do they all use the same Horde server? > > > >> Could you please specify the exact details you require, as I am > >> exhausted on any ideas what else I could give you. If you won't even > >> bother to look at the screenshot, then I have no idea short of giving > >> you the test account access on how to continue from here. > > > > - which client is used to send the message? > > - does the message look correct in other clients? > > - which charset does the message have? > > - can you upload the source of the message? > > - what charset is used to display the pages in the browser? > > - did you install the iconv/mbstring extensions? > > - did you read docs/INSTALL and try test.php? > > - does this happen with all messages or only some? > > - what did you already try to troubleshoot the problem? > > - did you read http://www.chiark.greenend.org.uk/~sgtatham/bugs.html > and http://freshmeat.net/articles/view/149/?
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