Tickets :: Comment on [#15080] ActiveSync only works in initial configuration

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Comment	> Thanks for the hint - after setting the permission I got a litte further :) > > However I still have sync issues :-( > > What I have done: > 1. Added permissions in horde-->permissions to access horde application > 2. Remove the device from activesync configuration > 3. deleted the .ost file from outlook to restart initialization, due > to sync-id issues referred to in the logs > > After reinitializing everything Outlook started to download all the > messages in all folders - that worked perfectly :) > > Then I sent a test message to my mailbox and hoped that it'll sync > also - but it didn't. > > Skimming through the logs I found two issues: > > ######################################################################################## > [8391][2022-01-23T07:39:48+00:00] NOTICE: STATE: Error saving state, > checking if this is due to previous synckey > {61ed0020-a9b8-4f22-a59c-20c59f45fb64}10 not being accepted by client. > [8391][2022-01-23T07:39:48+00:00] O: </Folder> > [8391][2022-01-23T07:39:48+00:00] >>>: Collection output peak memory > usage: 2097152 > [8391][2022-01-23T07:39:48+00:00] INFO: COLLECTIONS: Initializing > state for collection: @Calendar@, synckey: > {61ed0020-1d04-43e2-b600-20c59f45fb64}2 > [8391][2022-01-23T07:39:48+00:00] >>>: STATE: Loading state for > synckey {61ed0020-1d04-43e2-b600-20c59f45fb64}2 > [8391][2022-01-23T07:39:48+00:00] >>>: STATE: Initializing message > diff engine for A00722152 (@Calendar@) > [8391][2022-01-23T07:39:48+00:00] >>>: > Horde_Core_ActiveSync_Driver::getSyncStamp(@Calendar@, 1259); > [8391][2022-01-23T08:39:48+01:00] >>>: STATE: Using SYNCSTAMP 1259 > for A00722152. > [8391][2022-01-23T08:39:48+01:00] >>>: > Horde_Core_ActiveSync_Driver::getServerChanges(@Calendar@, 1259, > 1259, 0, 0, 1, 100, ) > [8391][2022-01-23T08:39:48+01:00] >>>: Fetching changes for calendar > using MODSEQ. > [8391][2022-01-23T08:39:48+01:00] >>>: Polling for SOFTDELETE items > in calendar collection > [8391][2022-01-23T08:39:48+01:00] ERR: Permission Denied > [8389][2022-01-23T07:39:48+00:00] INFO: > ----------Horde_Core_ActiveSync_Driver::authenticate() attempt for > Stefan@graf-online.me---------- > [8389][2022-01-23T07:39:48+00:00] INFO: ----------PING request > received for user Stefan@graf-online.me > [8389][2022-01-23T07:39:48+00:00] >>>: STATE: Device entry exists for > 4C7CB7925B3442B59E878E5CC56280B4, updating userAgent, version, and > supported. > [8389][2022-01-23T07:39:48+00:00] INFO: ----------Request being > handled for device: 4C7CB7925B3442B59E878E5CC56280B4, of type: > WindowsOutlook15, supporting protocol version: 14.0, using > Horde_ActiveSync v2.41.5 > ########################################################################################### > > 1. There is an issue with the STATE as it cant be saved due to the client > 2. There is a Permission Denied error in the calendar area > > > I the added permissions for kronolith in the horde > configuration-->permissions section. But this didn't help. > > Any suggestions what is missing? > > The attached log ist the full log of the sync attempt of outlook - > starting right at the beginning and repeats where it got the issues. > > Thanks for your support! > > BR > Stefan
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