Tickets :: Comment on [#14955] ActiveSync synch stops with 500 error in log file

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Comment	> See below for error message in log file, I have a copy of the > offending email I'm happy to share privately as I suspect that'll > help :) > > Symptom; ActiveSync on device pauses for a bit, once the error is > realised by device it clears the list of emails and starts > synchronising again. It doesn't quite get to the offending email, and > nothing after the offending email appears on the device so the error > effectively stops email synch from working at all from a usability > perspective. > > -- > > Returning HTTP 500 while handling Sync command. Error is: Unable to > create object for type X-ICLOUD-PERUSER [pid 17664 on line 160 of > "/var/www/htdocs/horde/rpc.php"] > Oct 16 21:03:14 srv HORDE[17664]: Error in communicating with > ActiveSync server: Unable to create object for type X-ICLOUD-PERUSER > [pid 17664 on line 165 of "/usr/share/php/Horde/Rpc/ActiveSync.php"] > Oct 16 21:03:14 srv HORDE[17664]: #0 > /usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(316): > Horde_Icalendar->parsevCalendar('BEGIN:VCALENDAR...', 'VCALENDAR', > 'us-ascii') > #1 /usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(396): > Horde_ActiveSync_Imap_EasMessageBuilder->_meetingRequest() > #2 /usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(160): > Horde_ActiveSync_Imap_EasMessageBuilder->_specialTypes() > #3 /usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(110): > Horde_ActiveSync_Imap_EasMessageBuilder->_populateObject() > #4 /usr/share/php/Horde/ActiveSync/Imap/Adapter.php(812): > Horde_ActiveSync_Imap_EasMessageBuilder->getMessageObject(Array) > #5 /usr/share/php/Horde/ActiveSync/Imap/Adapter.php(411): > Horde_ActiveSync_Imap_Adapter->_buildMailMessage(Object(Horde_Imap_Client_Mailbox), Object(Horde_Imap_Client_Data_Fetch), > Array) > #6 /usr/share/php/Horde/Core/ActiveSync/Driver.php(1452): > Horde_ActiveSync_Imap_Adapter->getMessages('INBOX', Array, Array) > #7 /usr/share/php/Horde/ActiveSync/Connector/Exporter/Sync.php(489): > Horde_Core_ActiveSync_Driver->getMessage('INBOX', 85709, Array) > #8 /usr/share/php/Horde/ActiveSync/Connector/Exporter/Sync.php(68): > Horde_ActiveSync_Connector_Exporter_Sync->_sendNextChange() > #9 /usr/share/php/Horde/ActiveSync/Request/Sync.php(467): > Horde_ActiveSync_Connector_Exporter_Sync->sendNextChange() > #10 /usr/share/php/Horde/ActiveSync/Request/Base.php(256): > Horde_ActiveSync_Request_Sync->_handle() > #11 /usr/share/php/Horde/ActiveSync.php(839): > Horde_ActiveSync_Request_Base->handle() > #12 /usr/share/php/Horde/Rpc/ActiveSync.php(143): > Horde_ActiveSync->handleRequest('Sync', 'N86OFFUJEL6IL4P...') > #13 /var/www/htdocs/horde/rpc.php(160): > Horde_Rpc_ActiveSync->getResponse(NULL) > #14 {main} [pid 17664 on line 165 of > "/usr/share/php/Horde/Rpc/ActiveSync.php"] > Oct 16 21:03:14 srv HORDE[17664]: Buffer contents: [pid 17664 on > line 165 of "/usr/share/php/Horde/Rpc/ActiveSync.php"] > Oct 16 21:03:15 srv HORDE[19011]: Returning HTTP 500 while handling > Sync command. Error is: Unable to create object for type > X-ICLOUD-PERUSER [pid 19011 on line 160 of > "/var/www/htdocs/horde/rpc.php"] > Oct 16 21:03:15 srv HORDE[19011]: Error in communicating with > ActiveSync server: Unable to create object for type X-ICLOUD-PERUSER > [pid 19011 on line 165 of "/usr/share/php/Horde/Rpc/ActiveSync.php"] > Oct 16 21:03:15 srv HORDE[19011]: #0 > /usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(316): > Horde_Icalendar->parsevCalendar('BEGIN:VCALENDAR...', 'VCALENDAR', > 'us-ascii') > #1 /usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(396): > Horde_ActiveSync_Imap_EasMessageBuilder->_meetingRequest() > #2 /usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(160): > Horde_ActiveSync_Imap_EasMessageBuilder->_specialTypes() > #3 /usr/share/php/Horde/ActiveSync/Imap/EasMessageBuilder.php(110): > Horde_ActiveSync_Imap_EasMessageBuilder->_populateObject() > #4 /usr/share/php/Horde/ActiveSync/Imap/Adapter.php(812): > Horde_ActiveSync_Imap_EasMessageBuilder->getMessageObject(Array) > #5 /usr/share/php/Horde/ActiveSync/Imap/Adapter.php(411): > Horde_ActiveSync_Imap_Adapter->_buildMailMessage(Object(Horde_Imap_Client_Mailbox), Object(Horde_Imap_Client_Data_Fetch), > Array) > #6 /usr/share/php/Horde/Core/ActiveSync/Driver.php(1452): > Horde_ActiveSync_Imap_Adapter->getMessages('INBOX', Array, Array) > #7 /usr/share/php/Horde/ActiveSync/Connector/Exporter/Sync.php(489): > Horde_Core_ActiveSync_Driver->getMessage('INBOX', 85709, Array) > #8 /usr/share/php/Horde/ActiveSync/Connector/Exporter/Sync.php(68): > Horde_ActiveSync_Connector_Exporter_Sync->_sendNextChange() > #9 /usr/share/php/Horde/ActiveSync/Request/Sync.php(467): > Horde_ActiveSync_Connector_Exporter_Sync->sendNextChange() > #10 /usr/share/php/Horde/ActiveSync/Request/Base.php(256): > Horde_ActiveSync_Request_Sync->_handle() > #11 /usr/share/php/Horde/ActiveSync.php(839): > Horde_ActiveSync_Request_Base->handle() > #12 /usr/share/php/Horde/Rpc/ActiveSync.php(143): > Horde_ActiveSync->handleRequest('Sync', 'N86OFFUJEL6IL4P...') > #13 /var/www/htdocs/horde/rpc.php(160): > Horde_Rpc_ActiveSync->getResponse(NULL) > #14 {main} [pid 19011 on line 165 of > "/usr/share/php/Horde/Rpc/ActiveSync.php"] >
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