Tickets :: Comment on [#14874] ActiveSync Protocol Error when syncing E-Mails

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Comment	>>> 1) What version Horde_ActiveSync are you using? >>> 2) What ActiveSync client is this? >>> >>> The best way for me to see what's going on is a wireshark dump of the >>> conversation, but if i can get access to the same client you are >>> using I can try to reproduce without one. >> >> Nevermind. Your client is broken. It is sending an empty "COMMANDS" element: >> >> [25543][2018-11-13T09:23:11+01:00] I: <Commands /> >> >> This is a violation of the EAS specification: >> >> MS-ASCMD Section 2.2.3.22 COMMANDS: >> >> [...] >> >> This element is optional. If it is present, it MUST include at least >> one operation. It is a child of the Collection element. >> > > Thanks for the info. Got the sync working again for this user: > > - disabled sync on the client > - reset status on the server > - enabled sync for contacts and calendar > - enabled sync for E-Mail > > Maybe this approach changed the client status in a way that the empty > "command" was not sent again.
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