Tickets :: Comment on [#13825] Remi PHP update to 5.5.21-1 results in constant resyncing

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Comment	>> >>> Then I realized I updated PHP and that the php-imap package was among >>> the updates. I downgraded all PHP packages to the old version and >>> everything works like a charm now. >> >> Horde/IMP does not make use of the PHP bundled IMAP library. We use >> our own Horde_Imap_Client library. If this issue is, in fact, due to >> a PHP update, it is not from php-imap. Any other errors in the >> webserver error log, or the horde log? >> >> > > Hello Michael, > > no, there are no errors in any other logs, none in Apache, Dovecot, > normal Horde log... > >>> The reason why I'm filing this bug is: I think Horde should handle >>> the above error message and tell the ActiveSync client to try again >>> later. I suspect that Horde reported back to the client that no >>> message at all is left in the folder it tried to sync when the error >>> occurs, and with the next ping it is able to connect again and >>> resyncs all the messages. >> >> Normally, when an error such as the one you describe occurs, we >> report the error condition back to the client (as we should). What >> the client chooses to do with that information is out of our control. >> I'd have to see more context in the sync log to see if we are sending >> the most appropriate error code back or not. Depending on when the >> error occurs, and what the actual error is, we might not have the >> chance to send an error code back. Again, would need to see more >> context to know for sure. >> >> > > > here is a part of the sync log: > > 2015-01-23T09:00:07+01:00 INFO: [29742] Initializing state for > collection: INBOX.! Astrid, synckey: > {54854e18-3c50-4b6c-9de1-2bfd51a9e6c4}455 > 2015-01-23T09:00:07+01:00 INFO: [29742] Loading state for synckey > {54854e18-3c50-4b6c-9de1-2bfd51a9e6c4}455 > 2015-01-23T09:00:07+01:00 INFO: [29742] Initializing message diff > engine for F0eb0762a (INBOX.! Astrid) > 2015-01-23T09:00:07+01:00 INFO: [29742] > Horde_Core_ActiveSync_Driver::getSyncStamp(INBOX.! Astrid, > 1421928788); > 2015-01-23T09:00:07+01:00 INFO: [29742] Using SYNCSTAMP 1422000007 > for F0eb0762a. > 2015-01-23T09:00:07+01:00 INFO: [29742] > Horde_Core_ActiveSync_Driver::getServerChanges(INBOX.! Astrid, > 1421928788, 1422000007, 0, 1, 1, 100, ) > 2015-01-23T09:00:07+01:00 INFO: [29742] INBOX.! Astrid IMAP MODSEQ: 1431 > 2015-01-23T09:00:07+01:00 ERR: IMAP error reported by server. > 2015-01-23T09:00:08+01:00 INFO: [29742] Found 0 message changes in F0eb0762a. > > Some minutes later when the IMAP error is gone it's resyncing the folder: > > 2015-01-23T09:05:34+01:00 INFO: [29782] Initializing state for > collection: INBOX.! Astrid, synckey: > {54854e18-3c50-4b6c-9de1-2bfd51a9e6c4}455 > 2015-01-23T09:05:34+01:00 INFO: [29782] Loading state for synckey > {54854e18-3c50-4b6c-9de1-2bfd51a9e6c4}455 > 2015-01-23T09:05:34+01:00 INFO: [29782] Initializing message diff > engine for F0eb0762a (INBOX.! Astrid) > 2015-01-23T09:05:34+01:00 INFO: [29782] > Horde_Core_ActiveSync_Driver::getSyncStamp(INBOX.! Astrid, > 1421928788); > 2015-01-23T09:05:34+01:00 INFO: [29782] Using SYNCSTAMP 1422000334 > for F0eb0762a. > 2015-01-23T09:05:34+01:00 INFO: [29782] > Horde_Core_ActiveSync_Driver::getServerChanges(INBOX.! Astrid, > 1421928788, 1422000334, 0, 0, 1, 100, ) > 2015-01-23T09:05:34+01:00 INFO: [29782] INBOX.! Astrid IMAP MODSEQ: 1431 > 2015-01-23T09:05:34+01:00 WARN: [29782] FOLDERSYNC required, collection gone. > 2015-01-23T09:05:34+01:00 DEBUG: [29782] O <Folder> > 2015-01-23T09:05:34+01:00 DEBUG: [29782] O <SyncKey> > 2015-01-23T09:05:34+01:00 DEBUG: [29782] O > {54854e18-3c50-4b6c-9de1-2bfd51a9e6c4}455 > 2015-01-23T09:05:34+01:00 DEBUG: [29782] O </SyncKey> > 2015-01-23T09:05:34+01:00 DEBUG: [29782] O <FolderId> > 2015-01-23T09:05:34+01:00 DEBUG: [29782] O F0eb0762a > 2015-01-23T09:05:34+01:00 DEBUG: [29782] O </FolderId> > 2015-01-23T09:05:34+01:00 DEBUG: [29782] O <Status> > 2015-01-23T09:05:34+01:00 DEBUG: [29782] O 12 > 2015-01-23T09:05:34+01:00 DEBUG: [29782] O </Status> > 2015-01-23T09:05:34+01:00 DEBUG: [29782] O </Folder> > >
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