Tickets :: Comment on [#13658] synckey and caching issues

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Comment	> The device never gets any data from the server after it's been > removed via the control panel. > That's because it keeps asking for info about a folder which does not exist. > > but I think there is a bigger problem as most of the cached data has > a synckey of 0 > > That's the log for the reset > -------- > [65522] GET VARIABLES: Array > [65522] Handling FOLDERSYNC command. > [65522] Checking policykey for device: BBALPHA user: user@domain.tld > [65522] Stored key: 9929581816 > [65522] Policykey: 9929581816 verified. > [65522] I <FolderHierarchy:FolderSync> > [65522] I <FolderHierarchy:SyncKey> > [65522] I 0 > [65522] I </FolderHierarchy:SyncKey> > NOTICE: [65522] Horde_ActiveSync_State_Base::loadState: clearing > folder state. > [65522] Resetting device state for device: BBALPHA, user: > user@domain.tld, and collection: foldersync. > NOTICE: [65522] Clearing foldersync state from synccache. > [65522] Clearing collections data from cache. > [65522] Replacing SYNC_CACHE entry for user user@domain.tld and > device BBALPHA: > a:11:{s:18:"confirmed_synckeys";a:1:{s:39:"{5454f5eb-5fb4-436f-8d45-01d8904cae96}2";b:1;}s:17:"lasthbsyncstarted";b:0;s:17:"lastsyncendnormal";i:1414854125;s:9:"timestamp";s:10:"1414854216";s:4:"wait";b:0;s:10:"hbinterval";b:0;s:7:"folders";a:0:{}s:9:"hierarchy";s:1:"0";s:11:"collections";a:0:{}s:13:"pingheartbeat";b:0;s:14:"synckeycounter";a:0:{}} > [65522] I </FolderHierarchy:FolderSync> > [65522] Initializing folder diff engine > [65522] Horde_Core_ActiveSync_Driver::getFolderList() > [65522] Device entry exists for BBALPHA, updating userAgent and version. > [65522] Creating new folder uuid for > Calendar:6s_Uns1LyNNNTDAJ23ynqA1: A5cedb59d > [65522] Creating new folder uuid for > Contacts:N87-VUrDX0PIrYu6upm29A3: C9592a20f > [65522] Creating new folder uuid for Tasks:a2vzXJABkjNLFwrHOe_F8g1: Te7d04f54 > [65522] Creating new folder uuid for Notes:_IqHpMZrXeXonTgsCOdzng4: > Nae7f1fb5[65522] Polling > Horde_Core_ActiveSync_Driver::_getMailFolders() > [65522] Creating new folder uuid for INBOX: Fb9dacd7c > [65522] Creating new folder uuid for shared/global@domain.tld/INBOX: > F74b79d60 > [65522] Found 15 folder changes. > [65522] Updating state during foldersync > ... > [65522] Updating state during foldersync > [65522] O <FolderHierarchy:FolderSync> > [65522] O <FolderHierarchy:Status> > [65522] O 1 > [65522] O </FolderHierarchy:Status> > [65522] O <FolderHierarchy:SyncKey> > [65522] O {5454f648-6980-40e9-930b-fff2904cae96}1 > [65522] O </FolderHierarchy:SyncKey> > [65522] O <FolderHierarchy:Changes> > [65522] O <FolderHierarchy:Count> > [65522] O 15 > [65522] O </FolderHierarchy:Count> > [65522] O <FolderHierarchy:Add> > [65522] O <FolderHierarchy:ServerEntryId> > [65522] O Te7d04f54 > [65522] O </FolderHierarchy:ServerEntryId> > [65522] O <FolderHierarchy:ParentId> > [65522] O 0 > [65522] O </FolderHierarchy:ParentId> > [65522] O <FolderHierarchy:DisplayName> > [65522] O Tasks folder 1 > [65522] O </FolderHierarchy:DisplayName> > [65522] O <FolderHierarchy:Type> > [65522] O 15 > [65522] O </FolderHierarchy:Type> > [65522] O </FolderHierarchy:Add> > [65522] Collection without id found: > a:1:{s:8:"serverid";s:29:"Tasks:a2vzXJABkjNLFwrHOe_F8g1";} > ... > [65522] O <FolderHierarchy:Add> > [65522] O <FolderHierarchy:ServerEntryId> > [65522] O RI > [65522] O </FolderHierarchy:ServerEntryId> > [65522] O <FolderHierarchy:ParentId> > [65522] O 0 > [65522] O </FolderHierarchy:ParentId> > [65522] O <FolderHierarchy:DisplayName> > [65522] O RI > [65522] O </FolderHierarchy:DisplayName> > [65522] O <FolderHierarchy:Type> > [65522] O 19 > [65522] O </FolderHierarchy:Type> > [65522] O </FolderHierarchy:Add> > [65522] Collection without id found: a:1:{s:8:"serverid";s:2:"RI";} > ... > [65522] O <FolderHierarchy:Add> > [65522] O <FolderHierarchy:ServerEntryId> > [65522] O N66b94b7f > [65522] O </FolderHierarchy:ServerEntryId> > [65522] O <FolderHierarchy:ParentId> > [65522] O 0 > [65522] O </FolderHierarchy:ParentId> > [65522] O <FolderHierarchy:DisplayName> > [65522] O Notes folder 2 > [65522] O </FolderHierarchy:DisplayName> > [65522] O <FolderHierarchy:Type> > [65522] O 17 > [65522] O </FolderHierarchy:Type> > [65522] O </FolderHierarchy:Add> > [65522] Collection without id found: > a:1:{s:8:"serverid";s:42:"Notes:53c1c9ee-a878-4c92-9431-5271904cae96";} > ... > [65522] O <FolderHierarchy:Add> > [65522] O <FolderHierarchy:ServerEntryId> > [65522] O Fb9dacd7c > [65522] O </FolderHierarchy:ServerEntryId> > [65522] O <FolderHierarchy:ParentId> > [65522] O 0 > [65522] O </FolderHierarchy:ParentId> > [65522] O <FolderHierarchy:DisplayName> > [65522] O Inbox > [65522] O </FolderHierarchy:DisplayName> > [65522] O <FolderHierarchy:Type> > [65522] O 2 > [65522] O </FolderHierarchy:Type> > [65522] O </FolderHierarchy:Add> > [65522] Collection without id found: a:1:{s:8:"serverid";s:5:"INBOX";} > ... > [65522] O </FolderHierarchy:Changes> > [65522] O </FolderHierarchy:FolderSync> > [65522] Saving state: > a:8:{i:0;s:39:"{5454f648-6980-40e9-930b-fff2904cae96}1";i:1;O:21:"Horde_Db_Value_Binary":1:{s:5:"value";s:2189:"a:15:{i:0;a:5:{s:2:"id";s:9:"Te7d04f54";s:3:"mod";s:11:"Tasks folder 1";s:6:"parent";s:1:"0";s:8:"serverid";s:29:"Tasks:a2vzXJABkjNLFwrHOe_F8g1";s:4:"type";i:15;}i:1;a:5:{s:2:"id";s:9:"T9fce3cbc";s:3:"mod";s:11:"Tasks folder 2";s:6:"parent";s:1:"0";s:8:"serverid";s:29:"Tasks:Qq5-SA5HpXiDvZoid7XCew2";s:4:"type";i:7;}i:2;a:5:{s:2:"id";s:9:"T20005be4";s:3:"mod";s:14:"Tasks folder 3";s:6:"parent";s:1:"0";s:8:"serverid";s:29:"Tasks:ZvPsA8vX_pfrgqw10pr5Sw1";s:4:"type";i:15;}i:3;a:5:{s:2:"id";s:2:"RI";s:3:"mod";s:2:"RI";s:6:"parent";s:1:"0";s:8:"serverid";s:2:"RI";s:4:"type";i:19;}i:4;a:5:{s:2:"id";s:9:"Nae7f1fb5";s:3:"mod";s:11:"Notes folder 1";s:6:"parent";s:1:"0";s:8:"serverid";s:29:"Notes:_IqHpMZrXeXonTgsCOdzng4";s:4:"type";i:10;}i:5;a:5:{s:2:"id";s:9:"N66b94b7f";s:3:"mod";s:19:"Notes folder 2";s:6:"parent";s:1:"0";s:8:"serverid";s:42:"Notes:53c1c9ee-a878-4c92-9431-5271904cae96";s:4:"type";i:17;}i:6;a:5:{s:2:"id";s:9:"Fbe043912";s:3:"mod";s:4:"Sent";s:6:"parent";s:1:"0";s:8:"serverid";s:4:"Sent";s:4:"type";i:5;}i:7;a:5:{s:2:"id";s:9:"Fb9dacd7c";s:3:"mod";s:5:"Inbox";s:6:"parent";s:1:"0";s:8:"serverid";s:5:"INBOX";s:4:"type";i:2;}i:8;a:5:{s:2:"id";s:9:"Fb49d5c74";s:3:"mod";s:6:"Drafts";s:6:"parent";s:1:"0";s:8:"serverid";s:6:"Drafts";s:4:"type";i:3;}i:9;a:5:{s:2:"id";s:9:"Fa4c68c30";s:3:"mod";s:4:"spam";s:6:"parent";s:1:"0";s:8:"serverid";s:10:"INBOX/spam";s:4:"type";i:12;}i:10;a:5:{s:2:"id";s:9:"F74b79d60";s:3:"mod";s:39:"shared/global@domain.tld/INBOX";s:6:"parent";s:1:"0";s:8:"serverid";s:39:"shared/global@domain.tld/INBOX";s:4:"type";i:12;}i:11;a:5:{s:2:"id";s:9:"F39166909";s:3:"mod";s:8:"Facebook";s:6:"parent";s:1:"0";s:8:"serverid";s:14:"INBOX/Facebook";s:4:"type";i:12;}i:12;a:5:{s:2:"id";s:9:"F06e3c9a8";s:3:"mod";s:5:"Trash";s:6:"parent";s:1:"0";s:8:"serverid";s:5:"Trash";s:4:"type";i:12;}i:13;a:5:{s:2:"id";s:9:"C9592a20f";s:3:"mod";s:31:"Addresses of user@domain.tld";s:6:"parent";s:1:"0";s:8:"serverid";s:32:"Contacts:N87-VUrDX0PIrYu6upm29A3";s:4:"type";i:9;}i:14;a:5:{s:2:"id";s:9:"A5cedb59d";s:3:"mod";s:30:"Calendar of > user@domain.tld";s:6:"parent";s:1:"0";s:8:"serverid";s:32:"Calendar:6s_Uns1LyNNNTDAJ23ynqA1";s:4:"type";i:8;}}";}i:2;s:10:"BBALPHA";i:3;i:0;i:4;s:10:"foldersync";i:5;s:18:"user@domain.tld";i:6;i:0;i:7;i:1414854217;} > [65522] Replacing SYNC_CACHE entry for user user@domain.tld and > device BBALPHA: > a:11:{s:18:"confirmed_synckeys";a:1:{s:39:"{5454f5eb-5fb4-436f-8d45-01d8904cae96}2";b:1;}s:17:"lasthbsyncstarted";b:0;s:17:"lastsyncendnormal";i:1414854125;s:9:"timestamp";s:10:"1414854217";s:4:"wait";b:0;s:10:"hbinterval";b:0;s:7:"folders";a:15:{s:9:"Te7d04f54";a:2:{s:5:"class";s:5:"Tasks";s:8:"serverid";s:29:"Tasks:a2vzXJABkjNLFwrHOe_F8g1";}s:9:"T9fce3cbc";a:2:{s:5:"class";s:5:"Tasks";s:8:"serverid";s:29:"Tasks:Qq5-SA5HpXiDvZoid7XCew2";}s:9:"T20005be4";a:2:{s:5:"class";s:5:"Tasks";s:8:"serverid";s:29:"Tasks:ZvPsA8vX_pfrgqw10pr5Sw1";}s:2:"RI";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:2:"RI";}s:9:"Nae7f1fb5";a:2:{s:5:"class";s:5:"Notes";s:8:"serverid";s:29:"Notes:_IqHpMZrXeXonTgsCOdzng4";}s:9:"N66b94b7f";a:2:{s:5:"class";s:5:"Notes";s:8:"serverid";s:42:"Notes:53c1c9ee-a878-4c92-9431-5271904cae96";}s:9:"Fbe043912";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:4:"Sent";}s:9:"Fb9dacd7c";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:5:"INBOX";}s:9:"Fb49d5c74";a:2:{s:5:"class";s:5:" > Email";s:8:"serverid";s:6:"Drafts";}s:9:"Fa4c68c30";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:10:"INBOX/spam";}s:9:"F74b79d60";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:39:"shared/global@domain.tld/INBOX";}s:9:"F39166909";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:14:"INBOX/Facebook";}s:9:"F06e3c9a8";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:5:"Trash";}s:9:"C9592a20f";a:2:{s:5:"class";s:8:"Contacts";s:8:"serverid";s:32:"Contacts:N87-VUrDX0PIrYu6upm29A3";}s:9:"A5cedb59d";a:2:{s:5:"class";s:8:"Calendar";s:8:"serverid";s:32:"Calendar:6s_Uns1LyNNNTDAJ23ynqA1";}}s:9:"hierarchy";s:39:"{5454f648-6980-40e9-930b-fff2904cae96}1";s:11:"collections";a:0:{}s:13:"pingheartbeat";b:0;s:14:"synckeycounter";a:0:{}} > [65522] Maximum memory usage for ActiveSync request: 9350320 bytes. > -------- > > So the calendar's folder id is A5cedb59d. > > But all subsequent sync requests will ask for a different one > > -------- > [65522] I <Synchronize> > [65522] I <Folders> > [65522] I <Folder> > [65522] I <SyncKey> > [65522] I 0 > [65522] I </SyncKey> > [65522] I <FolderId> > [65522] I Fb9dacd7c > [65522] I </FolderId> > [65522] I </Folder> > [65522] Obtaining collection class of Email for collection id Fb9dacd7c > [65522] Collection added to collection handler: collection: INBOX, > synckey: NONE. > [65522] I <Folder> > [65522] I <SyncKey> > [65522] I 0 > [65522] I </SyncKey> > [65522] I <FolderId> > [65522] I A6f99f74c > [65522] I </FolderId> > [65522] I </Folder> > [65522] Horde_ActiveSync_Collections::getBackendIdForFolderUid failed > because folder was not found in cache. > [65522] O <Synchronize> > [65522] O <Folders> > [65522] O <Folder> > [65522] O <SyncKey> > [65522] O {5454f64c-f0d4-4c4e-95b8-fff2904cae96}1 > [65522] O </SyncKey> > [65522] O <FolderId> > [65522] O A6f99f74c > [65522] O </FolderId> > [65522] O <Status> > [65522] O 12 > [65522] O </Status> > [65522] O </Folder> > [65522] O </Folders> > [65522] O </Synchronize> > [65522] Maximum memory usage for ActiveSync request: 5803368 bytes. > -------- > > -------- > [65522] I <Synchronize> > [65522] I <Folders> > [65522] I <Folder> > [65522] I <SyncKey> > [65522] I {5454f64d-b3ac-4afc-927f-fff2904cae96}1 > [65522] I </SyncKey> > [65522] I <FolderId> > [65522] I A6f99f74c > [65522] I </FolderId> > [65522] I <GetChanges /> > [65522] I <WindowSize> > [65522] I 25 > [65522] I </WindowSize> > [65522] I <Options> > [65522] I <FolderType> > [65522] I Calendar > [65522] I </FolderType> > [65522] I <FilterType> > [65522] I 6 > [65522] I </FilterType> > [65522] I <AirSyncBase:BodyPreference> > [65522] I <AirSyncBase:Type> > [65522] I 1 > [65522] I </AirSyncBase:Type> > [65522] I <AirSyncBase:TruncationSize> > [65522] I 1048576 > [65522] I </AirSyncBase:TruncationSize> > [65522] I </AirSyncBase:BodyPreference> > [65522] I </Options> > [65522] I </Folder> > [65522] Horde_ActiveSync_Collections::getBackendIdForFolderUid failed > because folder was not found in cache. > [65522] Removing device state for sync_key > {5454f64d-b3ac-4afc-927f-fff2904cae96}1 only. > [65522] O <Synchronize> > [65522] O <Folders> > [65522] O <Folder> > [65522] O <FolderType> > [65522] O Calendar > [65522] O </FolderType> > [65522] O <SyncKey> > [65522] O {5454f64d-b3ac-4afc-927f-fff2904cae96}2 > [65522] O </SyncKey> > [65522] O <FolderId> > [65522] O A6f99f74c > [65522] O </FolderId> > [65522] O <Status> > [65522] O 12 > [65522] O </Status> > [65522] O </Folder> > [65522] O </Folders> > [65522] O </Synchronize> > [65522] Maximum memory usage for ActiveSync request: 5814208 bytes. > -------- > > > >
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