Tickets :: Comment on [#13638] Error 500: Unexpected tag

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Comment	> Looks like it's related to the recurring task issue. > > 2014-10-20T15:46:57+02:00 INFO: [30955] > Horde_Core_ActiveSync_Driver::authenticate() attempt for > user@domain.tld > 2014-10-20T15:46:57+02:00 INFO: [30955] SYNC request received for > user user@domain.tld > 2014-10-20T15:46:57+02:00 INFO: [30955] Device entry exists for > BBALPHA, updating userAgent and version. > 2014-10-20T15:46:57+02:00 INFO: [30955] Request being handled for > device: BBALPHA, Supporting protocol version: 14.1, Using > Horde_ActiveSync v2.19.3 > 2014-10-20T15:46:57+02:00 INFO: [30955] GET VARIABLES: Array > 2014-10-20T15:46:57+02:00 INFO: [30955] Handling SYNC command. > 2014-10-20T15:46:57+02:00 INFO: [30955] Checking policykey for > device: BBALPHA user: user@domain.tld > 2014-10-20T15:46:57+02:00 INFO: [30955] Stored key: 2580378812 > 2014-10-20T15:46:57+02:00 INFO: [30955] Policykey: 2580378812 verified. > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <Synchronize> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <Folders> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <Folder> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <SyncKey> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I > {542e663e-c458-4948-96a6-1a73904cae96}15 > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </SyncKey> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <FolderId> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I T1414366e > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </FolderId> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <GetChanges /> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <WindowSize> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I 100 > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </WindowSize> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <Options> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <FolderType> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I Tasks > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </FolderType> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <AirSyncBase:BodyPreference> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <AirSyncBase:Type> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I 1 > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </AirSyncBase:Type> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </AirSyncBase:BodyPreference> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </Options> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <Commands> > 2014-10-20T15:46:57+02:00 INFO: [30955] Initializing state for > collection: Tasks:HLdveJeR72nn-LWQ8dPdtA1, synckey: > {542e663e-c458-4948-96a6-1a73904cae96}15 > 2014-10-20T15:46:57+02:00 INFO: [30955] Loading state for synckey > {542e663e-c458-4948-96a6-1a73904cae96}15 > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <Add> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <ClientEntryId> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I 36 > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </ClientEntryId> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <Data> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <POOMTASKS:Subject> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I Recurito > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </POOMTASKS:Subject> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <POOMTASKS:Importance> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I 1 > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </POOMTASKS:Importance> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <POOMTASKS:UtcDueDate> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I 2014-10-19T22:00:00.000Z > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </POOMTASKS:UtcDueDate> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <POOMTASKS:DueDate> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I 2014-10-20T00:00:00.000Z > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </POOMTASKS:DueDate> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <POOMTASKS:ReminderSet> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I 0 > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </POOMTASKS:ReminderSet> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <POOMTASKS:Complete> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I 0 > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </POOMTASKS:Complete> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <AirSyncBase:Body> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <AirSyncBase:Type> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I 1 > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </AirSyncBase:Type> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <AirSyncBase:Data /> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I </AirSyncBase:Body> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <POOMTASKS:Recurrence> > 2014-10-20T15:46:57+02:00 DEBUG: [30955] I <POOMTASKS:Regenerate> > 2014-10-20T15:46:57+02:00 ERR: Tag POOMTASKS:Regenerate unexpected in > type XML type Horde_ActiveSync_Message_TaskRecurrence > 2014-10-20T15:46:57+02:00 ERR: Unexpected tag > >> To further debug this issue, we need details of the Horde -> Device >> connection. It may also be beneficial to obtain a network capture. >
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