Tickets :: Comment on [#13637] Device wants to update a folder called Notes which does not exist

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Comment	> The device cannot rename the list if there is only one list. > At some point there must have been 2 lists and I probably renamed > one, but it didn't take and I removed the lists in Horde to start > from scratch, but the device probably never got the update and keeps > wanting to rename the older it knows about. > > I've found the log generated when re-adding the account > INFO: [30736] Horde_Core_ActiveSync_Driver::authenticate() attempt > for user@domain.tld > INFO: [30736] PROVISION request received for user user@domain.tld > INFO: [30736] Device entry exists for BBALPHA, updating userAgent and > version. > INFO: [30736] Request being handled for device: BBALPHA, Supporting > protocol version: 14.1, Using Horde_ActiveSync v2.19.3 > ... > INFO: [30736] Resetting device state for device: BBALPHA, user: > user@domain.tld, and collection: foldersync. > ... > INFO: [30736] Creating new folder uuid for @Notes@: N87b0ef2f > ... > DEBUG: [30736] O <FolderHierarchy:Add> > DEBUG: [30736] O <FolderHierarchy:ServerEntryId> > DEBUG: [30736] O N87b0ef2f > DEBUG: [30736] O </FolderHierarchy:ServerEntryId> > DEBUG: [30736] O <FolderHierarchy:ParentId> > DEBUG: [30736] O 0 > DEBUG: [30736] O </FolderHierarchy:ParentId> > DEBUG: [30736] O <FolderHierarchy:DisplayName> > DEBUG: [30736] O Notes > DEBUG: [30736] O </FolderHierarchy:DisplayName> > DEBUG: [30736] O <FolderHierarchy:Type> > DEBUG: [30736] O 10 > DEBUG: [30736] O </FolderHierarchy:Type> > DEBUG: [30736] O </FolderHierarchy:Add> > INFO: [30736] Collection without id found: > a:1:{s:8:"serverid";s:7:"@Notes@";} > ... > DEBUG: [30736] I <Folder> > DEBUG: [30736] I <SyncKey> > DEBUG: [30736] I 0 > DEBUG: [30736] I </SyncKey> > DEBUG: [30736] I <FolderId> > DEBUG: [30736] I N87b0ef2f > DEBUG: [30736] I </FolderId> > DEBUG: [30736] I </Folder> > INFO: [30736] Obtaining collection class of Notes for collection id N87b0ef2f > INFO: [30736] Collection added to collection handler: collection: > @Notes@, synckey: NONE. > ... > INFO: [30736] Initializing state for collection: @Notes@, synckey: 0 > NOTICE: [30736] Horde_ActiveSync_State_Base::loadState: clearing > folder state. > INFO: [30736] Resetting device state for device: BBALPHA, user: > user@domain.tld, and collection: N87b0ef2f. > INFO: [30736] Removing collection N87b0ef2f from SyncCache. > INFO: [30736] Replacing SYNC_CACHE entry for user user@domain.tld and > device BBALPHA: > a:11:{s:18:"confirmed_synckeys";a:0:{}s:17:"lasthbsyncstarted";b:0;s:17:"lastsyncendnormal";b:0;s:9:"timestamp";s:10:"1413813926";s:4:"wait";b:0;s:10:"hbinterval";b:0;s:7:"folders";a:16:{s:9:"Tb6783e72";a:2:{s:5:"class";s:5:"Tasks";s:8:"serverid";s:29:"Tasks:aWnd_aKknom5TDRjkuUfzw1";}s:9:"T46c5d8e6";a:2:{s:5:"class";s:5:"Tasks";s:8:"serverid";s:29:"Tasks:qF6sS9O1HFxPNsiqP5zGBqA";}s:2:"RI";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:2:"RI";}s:9:"N87b0ef2f";a:2:{s:5:"class";s:5:"Notes";s:8:"serverid";s:7:"@Notes@";}s:9:"Ff733e6d7";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:13:"Archives/2012";}s:9:"Fdb3b0b7d";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:5:"INBOX";}s:9:"Fcc785335";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:9:"Templates";}s:9:"Fc7372765";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:5:"Trash";}s:9:"Fa1e5c8d6";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:10:"INBOX/spam";}s:9:"F952844e8";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:13:"Archives/2011";}s:9:"F89f > f148f";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:6:"Drafts";}s:9:"F36627cfe";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:4:"Sent";}s:9:"F1abbcf7a";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:13:"Archives/2013";}s:9:"F1561a143";a:2:{s:5:"class";s:5:"Email";s:8:"serverid";s:8:"Archives";}s:9:"C777d0d67";a:2:{s:5:"class";s:8:"Contacts";s:8:"serverid";s:10:"@Contacts@";}s:9:"A5393f624";a:2:{s:5:"class";s:8:"Calendar";s:8:"serverid";s:10:"@Calendar@";}}s:9:"hierarchy";s:39:"{544516a4-ff8c-4cb8-837f-7810904cae96}1";s:11:"collections";a:2:{s:9:"T46c5d8e6";a:9:{s:7:"synckey";s:1:"0";s:5:"class";s:5:"Tasks";s:10:"windowsize";i:100;s:10:"truncation";i:0;s:11:"mimesupport";i:0;s:14:"mimetruncation";i:8;s:8:"conflict";i:1;s:9:"bodyprefs";a:0:{}s:8:"serverid";s:29:"Tasks:qF6sS9O1HFxPNsiqP5zGBqA";}s:9:"Tb6783e72";a:9:{s:7:"synckey";s:1:"0";s:5:"class";s:5:"Tasks";s:10:"windowsize";i:100;s:10:"truncation";i:0;s:11:"mimesupport";i:0;s:14:"mimetruncation";i:8;s:8:"conflict";i:1;s:9:"bodypre > fs";a:0:{}s:8:"serverid";s:29:"Tasks:aWnd_aKknom5TDRjkuUfzw1";}}s:13:"pingheartbeat";b:0;s:14:"synckeycounter";a:0:{}} > INFO: [30736] Old SYNCKEY: 0, New SYNCKEY: > {544516a6-53d0-4a27-94e6-7810904cae96}1 > DEBUG: [30736] O <Folder> > DEBUG: [30736] O <SyncKey> > DEBUG: [30736] O {544516a6-53d0-4a27-94e6-7810904cae96}1 > DEBUG: [30736] O </SyncKey> > DEBUG: [30736] O <FolderId> > DEBUG: [30736] O N87b0ef2f > DEBUG: [30736] O </FolderId> > DEBUG: [30736] O <Status> > DEBUG: [30736] O 1 > DEBUG: [30736] O </Status> > INFO: [30736] Saving state: > a:8:{i:0;s:39:"{544516a6-53d0-4a27-94e6-7810904cae96}1";i:1;O:21:"Horde_Db_Value_Binary":1:{s:5:"value";s:112:"C:34:"Horde_ActiveSync_Folder_Collection":65:{{"s":[],"f":"@Notes@","c":"Notes","lsd":0,"sd":0,"i":false,"v":1}}";}i:2;s:10:"BBALPHA";i:3;i:0;i:4;s:9:"N87b0ef2f";i:5;s:25:"user@domain.tld";i:6;i:0;i:7;i:1413813926;} > DEBUG: [30736] O </Folder> > ... > DEBUG: [36881] I <Folder> > DEBUG: [36881] I <SyncKey> > DEBUG: [36881] I {544516a6-53d0-4a27-94e6-7810904cae96}1 > DEBUG: [36881] I </SyncKey> > DEBUG: [36881] I <FolderId> > DEBUG: [36881] I N87b0ef2f > DEBUG: [36881] I </FolderId> > DEBUG: [36881] I <WindowSize> > DEBUG: [36881] I 25 > DEBUG: [36881] I </WindowSize> > DEBUG: [36881] I <Options> > DEBUG: [36881] I <AirSyncBase:BodyPreference> > DEBUG: [36881] I <AirSyncBase:Type> > DEBUG: [36881] I 1 > DEBUG: [36881] I </AirSyncBase:Type> > DEBUG: [36881] I </AirSyncBase:BodyPreference> > DEBUG: [36881] I </Options> > DEBUG: [36881] I </Folder> > INFO: [36881] Obtaining collection class of Notes for collection id N87b0ef2f > INFO: [36881] Collection added to collection handler: collection: > @Notes@, synckey: {544516a6-53d0-4a27-94e6-7810904cae96}1. > > > >> That request is the CLIENT telling the server to rename the Notes >> folder. The @Notes@ identifier signifies that is is NOT using >> multiple folders, but rather a single multiplexed source. >> >> You said earlier your device doesn't allow renaming the notes folder, >> so I have no idea why the client is sending this request. >> >
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