Tickets :: Comment on [#13637] Device wants to update a folder called Notes which does not exist

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Comment	> Notes syncing usually works well, but there is one account which has > problems. I've trying removing the relationship and re-creating the > account, but it always fails to sync notes. > > There are 2 notes lists in Horde: > Notes yyy > Notes zzz > > The device sees only one list: > Notes > > It puts all notes in that one folder and that folder can't be renamed. > In the logs, I see Horde returns an error 500 when the device is > trying to sync. > I'm wondering if that's because the 2 lists start with the same name, > but matching is probably done on something else. > > One of the folders was probably named Notes to begin with and maybe > it's cached on the device, but there should be a way for the device > to be told to forget it. I think we've had this conversation before... > > I've tried adding a new folder and nothing happens. That account is > stuck in no-sync land. > > If the relationship is broken because of caching. Is there a way to > manually re-create it in the DB? > > Here is the log: > 2014-10-20T16:11:45+02:00 ERR: HORDE [mnemo] Share name Notes not > found [pid 37467 on line 199 of > "/usr/local/php54/lib/php/Horde/Share/Base.php"] > 2014-10-20T16:11:45+02:00 ERR: HORDE Returning HTTP 500 while > handling FolderUpdate command. [pid 37467 on line 159 of > "/var/www/html/webmail/rpc.php"] > 2014-10-20T16:11:45+02:00 ERR: HORDE Error in communicating with > ActiveSync server: Share name Notes not found [pid 37467 on line 162 > of "/usr/local/php54/lib/php/Horde/Rpc/ActiveSync.php"] > 2014-10-20T16:11:45+02:00 ERR: HORDE #0 > /usr/local/php54/lib/php/Horde/Share/Base.php(199): > Horde_Share_Sql->_getShare('Notes') > #1 [internal function]: Horde_Share_Base->getShare('Notes') > #2 /usr/local/php54/lib/php/Horde/Core/Share/Driver.php(63): > call_user_func_array(Array, Array) > #3 /var/www/html/webmail/mnemo/lib/Api.php(549): > Horde_Core_Share_Driver->__call('getShare', Array) > #4 /var/www/html/webmail/mnemo/lib/Api.php(549): > Horde_Core_Share_Driver->getShare('Notes') > #5 [internal function]: Mnemo_Api->updateNotepad('Notes', Array) > #6 /usr/local/php54/lib/php/Horde/Registry.php(1136): > call_user_func_array(Array, Array) > #7 /usr/local/php54/lib/php/Horde/Registry.php(1093): > Horde_Registry->callByPackage('mnemo', 'updateNotepad', Array) > #8 /usr/local/php54/lib/php/Horde/Registry/Caller.php(41): > Horde_Registry->call('notes/updateNot...', Array) > #9 > /usr/local/php54/lib/php/Horde/Core/ActiveSync/Connector.php(1257): > Horde_Registry_Caller->__call('updateNotepad', Array) > #10 > /usr/local/php54/lib/php/Horde/Core/ActiveSync/Connector.php(1257): > Horde_Registry_Caller->updateNotepad('Notes', Array) > #11 /usr/local/php54/lib/php/Horde/Core/ActiveSync/Driver.php(718): > Horde_Core_ActiveSync_Connector->changeFolder('Notes', 'Notes', > 'Notes') > #12 > /usr/local/php54/lib/php/Horde/ActiveSync/Connector/Importer.php(353): > Horde_Core_ActiveSync_Driver->changeFolder('@Notes@', 'Notes', '0', > 'N87b0ef2f', false) > #13 > /usr/local/php54/lib/php/Horde/ActiveSync/Request/FolderCreate.php(151): > Horde_ActiveSync_Connector_Importer->importFolderChange('N87b0ef2f', > 'Notes', '0', false) > #14 /usr/local/php54/lib/php/Horde/ActiveSync/Request/Base.php(253): > Horde_ActiveSync_Request_FolderCreate->_handle() > #15 /usr/local/php54/lib/php/Horde/ActiveSync.php(880): > Horde_ActiveSync_Request_Base->handle() > #16 /usr/local/php54/lib/php/Horde/Rpc/ActiveSync.php(143): > Horde_ActiveSync->handleRequest('FolderUpdate', 'BBALPHA') > #17 /var/www/html/webmail/rpc.php(159): > Horde_Rpc_ActiveSync->getResponse(NULL) > #18 {main} [pid 37467 on line 162 of > "/usr/local/php54/lib/php/Horde/Rpc/ActiveSync.php"] > >
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