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9/24/25
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Comment on [#13351] Activesync Error 500: FOLDERUPDATE Unmatched end tag FolderHierarchy:ParentId
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>> It seems it's not the first time a BlackBerry device has misbehaved >> https://github.com/horde/horde/commit/dd1f7c37bf6ee94c6fa13d66d56e703f8dd93021 >> >> but I think the problem here has more to do with the fact that the >> client is using a non-existent sync_key to try and perform an update. >> I don't know anything about the protocol, but it seems strange that >> Horde is trying to honour a folderupdate request when it doesn't have >> a sync relationship with the device first. > > Horde doesn't know anything until it parses the incoming request. It' > can't parse the incoming request because it is invalid WBXML and > cannot understand it. Even if it DID know that the synckey was > expired or removed, the error would still be the same because the > entire WBXML request must be parsed before a response can be sent. > Since the parsing would fail, the response would be the same. > > Essentially, BB isn't expiring it's internal cache properly and > continues to issue the request even though the account is no longer > active.
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