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11/27/25
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Comment on [#13338] Activesync: Column 'sync_key' cannot be null
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>>> How about now? >> >> It still doesn't work. > > But the fatal database error is gone, and that is the only thing > Horde can control. The client is sending a command to rename a > folder, but it's using an old synckey that the server knows nothing > about. In return, the server is sending back an appropriate error > code (9) that tells the client the synckey is bad and it should reset > it's internal state. > > If the client ignores this advice, there is nothing Horde can do about it. > > >> I reset the state in Horde and re-saved the settings on the device. >> >> I can see the device getting provisioned with an error I see with all >> accounts but which doesn't seem to stop things >> 2014-07-12T12:00:41+02:00 DEBUG: [2615] I <Settings:Settings> >> 2014-07-12T12:00:41+02:00 DEBUG: [2615] I >> <Settings:RightsManagementInformation> >> 2014-07-12T12:00:41+02:00 ERR: [2615] Unmatched end tag: >> 2014-07-12T12:00:41+02:00 ERR: Array >> ( >> [1] => 1 >> [2] => Settings:RightsManagementInformation >> [4] => 1 >> ) >> >> 2014-07-12T12:00:41+02:00 DEBUG: [2615] O <Settings:Settings> >> 2014-07-12T12:00:41+02:00 DEBUG: [2615] O <Settings:Status> >> 2014-07-12T12:00:41+02:00 DEBUG: [2615] O 1 >> 2014-07-12T12:00:41+02:00 DEBUG: [2615] O </Settings:Status> >> 2014-07-12T12:00:41+02:00 DEBUG: [2615] O </Settings:Settings> >> >> After that the same items are logged as before, except the saving part >> INFO: [BB1234ABCD] Handling >> FOLDER[CREATE|DELETE|CHANGE] command. >> DEBUG: [56058] I <FolderHierarchy:FolderUpdate> >> DEBUG: [56058] I <FolderHierarchy:SyncKey> >> DEBUG: [56058] I >> {53944bbf-adf4-4bd1-b3ca-24b2904cae96}3 >> DEBUG: [56058] I </FolderHierarchy:SyncKey> >> DEBUG: [56058] I <FolderHierarchy:ServerEntryId> >> DEBUG: [56058] I Ncf4f9a88 >> DEBUG: [56058] I </FolderHierarchy:ServerEntryId> >> DEBUG: [56058] I <FolderHierarchy:ParentId> >> DEBUG: [56058] I 0 >> DEBUG: [56058] I </FolderHierarchy:ParentId> >> DEBUG: [56058] I <FolderHierarchy:DisplayName> >> DEBUG: [56058] I Notepad of user@domain.tld >> DEBUG: [56058] I </FolderHierarchy:DisplayName> >> DEBUG: [56058] I </FolderHierarchy:FolderUpdate> >> INFO: [56058] Loading state for synckey >> {53944bbf-adf4-4bd1-b3ca-24b2904cae96}3 >> ERR: [56058] Could not find state for >> synckey {53944bbf-adf4-4bd1-b3ca-24b2904cae96}3. >> DEBUG: [56058] O <FolderHierarchy:FolderUpdate> >> DEBUG: [56058] O <FolderHierarchy:Status> >> DEBUG: [56058] O 9 >> DEBUG: [56058] O </FolderHierarchy:Status> >> DEBUG: [56058] O </FolderHierarchy:FolderUpdate> >> >> Sync keys are never created in the database >> The device stops asking for any data >> >> >> >> >
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