Tickets :: Comment on [#13273] Possible PING / FOLDERCREATE race condition can result in duplicate folders being sent to clients.

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Comment	>>> >>> If you are unhappy with the support/response time that you receive >>> for free then it's time to pay for support. >>> >> ..just to conclude: the free services are pretty good , but for >> this ticket I was really disappointed since I wrote the informations >> I had. >> I asked several times for help, also just a hint for debugging or >> trying to debug. nobody gave me an answer till yesterday. >> For me it was like beeing the ignorant guy towards my clients; this >> leaves me exasperated. > > The reason this was not fixed earlier is because the logs you > provided me did not show the full picture - not until your most > recent log. > > Look. I don't want to turn this into an argument, but i can't let > this go unanswered. You have to realize that this "free" support is > done on our free time. If we don't respond, it's because we have more > important things to do, or have already answered your question to the > best of our abilities given the information that has been provided. I > am not being ignorant towards a client - you are not my client. I > have, however, given you hours of my time in trying to troubleshoot > your issue(s). As stated on multiple occasions, if you want quicker, > more "client-like" support - pay for it and become a client. >
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