Tickets :: Comment on [#13198] Cannot delete email using Activesync

* Your Email Address
* Spam protection	Enter the letters below: . .__.. ..___..__ \| [__]\|__\| \| [__) \|___\| \|\| \| \| \|
Comment	> Hi, > > the device is Android 4.4.2 Omnirom (Cyanogenmod based), > On the device I see the mail I delete for a short period in the Trash > folder, then it re-appears in the Inbox. > This I can see in the horde log: > > 2014-05-21T20:54:58+02:00 INFO: [15005] Maximum memory usage for > ActiveSync request: 6306512 bytes. > 2014-05-21T20:55:26+02:00 INFO: [16220] > Horde_Core_ActiveSync_Driver::authenticate() attempt for tmichel > 2014-05-21T20:55:26+02:00 INFO: [16220] MOVEITEMS request received > for user tmichel > 2014-05-21T20:55:26+02:00 INFO: [16220] Device entry exists for > ANDROIDC237957621, updating userAgent and version. > 2014-05-21T20:55:32+02:00 INFO: [16220] Request being handled for > device: ANDROIDC237957621, Supporting protocol version: 14.1, Using > Horde_ActiveSync v2.16.1 > 2014-05-21T20:55:32+02:00 INFO: [16220] Handling MoveItems command. > 2014-05-21T20:55:32+02:00 DEBUG: [16220] I <Move:Moves> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] I <Move:Move> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] I <Move:SrcMsgId> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] I 4749 > 2014-05-21T20:55:32+02:00 DEBUG: [16220] I </Move:SrcMsgId> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] I <Move:SrcFldId> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] I Fb8412628 > 2014-05-21T20:55:32+02:00 DEBUG: [16220] I </Move:SrcFldId> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] I <Move:DstFldId> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] I > 2014-05-21T20:55:32+02:00 DEBUG: [16220] I </Move:DstFldId> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] I </Move:Move> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] I </Move:Moves> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] O <Move:Moves> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] O <Move:Response> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] O <Move:SrcMsgId> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] O 4749 > 2014-05-21T20:55:32+02:00 DEBUG: [16220] O </Move:SrcMsgId> > 2014-05-21T20:55:32+02:00 ERR: [16220] > Horde_ActiveSync_Collections::getBackendIdForFolderUid failed because > folder was not found in cache. > 2014-05-21T20:55:32+02:00 ERR: Folder not found in cache. > 2014-05-21T20:55:32+02:00 DEBUG: [16220] O <Move:Status> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] O 1 > 2014-05-21T20:55:32+02:00 DEBUG: [16220] O </Move:Status> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] O </Move:Response> > 2014-05-21T20:55:32+02:00 DEBUG: [16220] O </Move:Moves> > 2014-05-21T20:55:32+02:00 INFO: [16220] Maximum memory usage for > ActiveSync request: 5648572 bytes. > 2014-05-21T20:55:33+02:00 INFO: [16220] > Horde_Core_ActiveSync_Driver::authenticate() attempt for tmichel > 2014-05-21T20:55:33+02:00 INFO: [16220] SYNC request received for > user tmichel > 2014-05-21T20:55:33+02:00 INFO: [16220] Device entry exists for > ANDROIDC237957621, updating userAgent and version. > 2014-05-21T20:55:35+02:00 INFO: [16220] Request being handled for > device: ANDROIDC237957621, Supporting protocol version: 14.1, Using > Horde_ActiveSync v2.16.1 > 2014-05-21T20:55:35+02:00 INFO: [16220] Handling SYNC command. > 2014-05-21T20:55:35+02:00 INFO: [16220] Checking policykey for > device: ANDROIDC237957621 user: tmichel > 2014-05-21T20:55:35+02:00 INFO: [16220] Stored key: 1183893899 > 2014-05-21T20:55:35+02:00 INFO: [16220] Policykey: 1183893899 verified. > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I <Synchronize> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I <Folders> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I <Folder> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I <SyncKey> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I > {537a6d46-6dc4-4dd0-8b8b-4a03c0a80102}41 > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I </SyncKey> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I <FolderId> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I Fb8412628 > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I </FolderId> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I <DeletesAsMoves> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I 1 > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I </DeletesAsMoves> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I <GetChanges /> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I <WindowSize> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I 10 > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I </WindowSize> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I <Options> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I <FilterType> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I 3 > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I </FilterType> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I <AirSyncBase:BodyPreference> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I <AirSyncBase:Type> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I 2 > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I </AirSyncBase:Type> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I <AirSyncBase:TruncationSize> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I 200000 > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I > </AirSyncBase:TruncationSize> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I </AirSyncBase:BodyPreference> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I </Options> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I </Folder> > 2014-05-21T20:55:35+02:00 INFO: [16220] Obtaining collection class of > Email for collection id Fb8412628 > 2014-05-21T20:55:35+02:00 INFO: [16220] Collection added to > collection handler: collection: INBOX, synckey: > {537a6d46-6dc4-4dd0-8b8b-4a03c0a80102}41. > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I </Folders> > 2014-05-21T20:55:35+02:00 DEBUG: [16220] I </Synchronize> > 2014-05-21T20:55:35+02:00 INFO: [16220] Clearing all collection > synckeys from the cache. > 2014-05-21T20:55:35+02:00 INFO: Have syncable collections > > I can attach full log file if needed.
Attachment
Watch this ticket

Saved Queries