Tickets :: Comment on [#12867] send reminder does not send mails

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Comment	>> There's a difference between states and state categories. You can >> name your states any way you like, but make sure that your >> "Zugewiesen" state is of the state category "Assigned/Zugewiesen". > > That is not the problem: > * State Name [ Zugewiesen ] > * State Description [ Someone has accepted responsibility for the ticket. ] > * State Category [ Assigned ]
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