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9/2/25
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Comment on [#12473] Allow undelete message option
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>> Undelete is intentionally left out of smartmobile. And I don't see >> any reason otherwise. >> >> First - you make the common mistake of saying "this feature exists in >> a different view of IMP; it should/must appear here." ... (rest deleted) > > Thanks for your reply. First, let me say that I never said the above > quote. I would never assume that if a function exists in one view, > it should also exists in another. > > That said, I completely agree with your description and if > delete/reply/move are base actions and you do support them but > undelete is not, then my only comment and reason for asking my > initial question is this: > > If you do allow for delete and provide a button for it, the I see the > case where a user will accidentally hit the delete button, delete the > message and have no way to undo what they did. This may be fine, but > in my view is undesirable. I would much rather have NO delete button > than have the button and not be able to undo an accidental delete. > Particularly with smaller devices where hitting the wrong button may > be more common. > > I agree that there is limited room for more and more buttons. That's > why I suggested hitting the delete button on a deleted message to > undelete it. Or, add it to the 'More' list. > > As it is now, if a mobile user accidentally deletes a message, then > they have to remember to login using another interface and undelete > those messages that they may have accidentally deleted. Is this ok? > I will leave it up to you to decide but just wanted to point out the > issues from a user and a support perspective. Thanks again.
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