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9/13/25
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Comment on [#12367] Outlook 2013/EAS crashes during sync
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> I am not able to reproduce any crash using OL 2013. I've tried two > different windows 7 machines and a number of Horde accounts (I don't > have windows 8). > > I have not found any errors in your logs though I did notice > that OL sends both a global and collection level WINDOWSIZE element. > This is allowed, but we are not handling this case 100% correctly in > code. I've fixed this in git. This leads to a more responsive initial > sync if you have lots of folders and lots of email in each folder. > According to your bug report though, this is not the case for you. > > The only thing close to a "crash" that I have encountered is Outlook > can sometimes become "unresponsive" if I try to view a folder that > hasn't fully loaded yet, but once the folder loads, it comes back > alive. Nothing we can do about that from the Horde end, unfortunately. > > The log continuing to run after you shut down OL is expected. It's > because the PHP process will continue to loop for the current PING > lifetime. > > Unless someone can demonstrate/identify some incorrect data that Horde > is sending that causes OL to crash, there is really nothing I can do > about this.
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