Tickets :: Comment on [#12117] ActiveSync via iOS 6.1.2 for INBOX stops syncing after ERR "Collection does not exist"

* Your Email Address
* Spam protection	Enter the letters below: .___..__ .___. ..___ _/ [ __[__ \|\/\|[__ ./__.[_./[___\| \|[___
Comment	>> ActiveSync was working for quite some time on my iPhone4 (6.1.2) with >> "Push" activated in the iPhone settings. >> >> But now the Syncing of my inbox fails after a few dozen of messages. >> In the log file I can see this: >> >> 2013-03-14T16:06:58+01:00 DEBUG: [26682] Initializing state for >> collection: INBOX, synckey: {5141e457-bd6c-4454-8b16-6b44c0a8bb01}28 >> 2013-03-14T16:06:58+01:00 DEBUG: [26682] Loading state for synckey >> {5141e457-bd6c-4454-8b16-6b44c0a8bb01}28 >> 2013-03-14T16:06:58+01:00 ERR: [26682] Could not find state for >> synckey {5141e457-bd6c-4454-8b16-6b44c0a8bb01}28. >> 2013-03-14T16:06:58+01:00 ERR: [26682] State gone, PING terminating >> and forcing a SYNC: >> 2013-03-14T16:06:58+01:00 DEBUG: [26682] Changes available! > > I would really need a complete synclog. The first error above is due > to the fact that the state was dropped from storage - something that > normally wouldn't happen without either user intervention (explicitly > clearing the state from the UI) or an infinite sync loop (which is > detected by the code and causes the state to be forcibly cleared). > > Without seeing the earlier entries in the log, it's impossible to > determine what is going on that initially caused this issue.
Attachment
Watch this ticket