6.0.0-beta1
▾
Tasks
New Task
Search
Photos
Wiki
▾
Tickets
New Ticket
Search
dev.horde.org
Toggle Alerts Log
Help
7/26/25
H
istory
A
ttachments
C
omment
W
atch
Download
Comment on [#11754] ActiveSync won't push new emails to mobile device
*
Your Email Address
*
Spam protection
Enter the letters below:
\ /.___..__ .__ . >< _/ [__)[__)| / \./__.| [__)|___
Comment
> Hi Michael, > >> Any further debugging of ActiveSync traffic would require the *full* >> synclog - from device pairing to problem development, as the actual >> problem often occurs before the symptoms present. > > sorry for taking my time - I wanted to already use your updated code > (last weekend), to have a clean & simple test case, and data I could > send you without too much disclosure. > > The attached trace covers the following: > > - I removed all ActiveSync devices via H5 admin web interface > - I removed all ActiveSync configurations from my test device (HP > Pre3, WebOS) > - I have a test account (INBOX contained 5 read messages) > > - The ActiveSync account was configured on the mobile device > 2012-12-12, 16:59 CET > - The system was given some hours to create a stable sync basis > - at 2012-12-12, 22:30 CET, a test email was sent to the test account > (and was visible via that test user's H5 IMP) > > The message never made it to the mobile device. > > We have had Apache restarts during that test window because of "Base > lambda function for closure not found" errors, just for reference: > > Wed Dec 12 17:00:40 CET 2012: restarting Apache2 web server > Wed Dec 12 18:46:38 CET 2012: restarting Apache2 web server > Wed Dec 12 20:02:45 CET 2012: restarting Apache2 web server > Wed Dec 12 21:39:26 CET 2012: restarting Apache2 web server > Wed Dec 12 22:47:23 CET 2012: restarting Apache2 web server > Wed Dec 12 22:56:25 CET 2012: restarting Apache2 web server > Wed Dec 12 23:11:45 CET 2012: restarting Apache2 web server > Wed Dec 12 23:11:48 CET 2012: restarting Apache2 web server > Wed Dec 12 23:11:51 CET 2012: restarting Apache2 web server > Wed Dec 12 23:11:54 CET 2012: restarting Apache2 web server > Wed Dec 12 23:11:56 CET 2012: restarting Apache2 web server > Wed Dec 12 23:27:00 CET 2012: restarting Apache2 web server > > With earlier tests on a different account, sometimes and after *days* > some email updates made it to the device. I'll keep the trace running > and will check from time to time if the test email got synced to the > device. If I happen to identify that case in the trace, I can append > the according trace section here if you'd like. > > Oh, and a test appointment I created a few minuted ago got synced to > the device just nicely. My INBOX, as displayed on the mobile device, > is still empty though.
Attachment
Watch this ticket
N
ew Ticket
M
y Tickets
S
earch
Q
uery Builder
R
eports
Saved Queries
Open Bugs
Bugs waiting for Feedback
Open Bugs in Releases
Open Enhancements
Enhancements waiting for Feedback
Bugs with Patches
Enhancements with Patches
Release Showstoppers
Stalled Tickets
New Tickets
Horde 5 Showstoppers