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3/30/26
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Comment on [#10654] Can't autosubmit to a ticket from Horde
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> Upgraded to Whups RC2. Now it does this: > > Invalid arguments (array ( 'state' => 'Invalid data submitted.', > 'priority' => 'Invalid data submitted.', 'group' => 'Invalid data > submitted.', )) > > So it's degenerating, not getting better... :( > > The Horde code is: > > $conf[problems][ticket_params] > array('queue' => 1, 'state' => 1, 'priority' => 1, 'type' => 1) > > Looking at select * from whups_states shows: > > state_id type_id state_name state_description state_category state_default > 1 2 Unconfirmed A ticket has been reported but not yet analyzed unconfirmed 0 > 2 2 Accepted The ticket has been analyzed and accepted as valid. new 0 > 3 2 Assigned Someone has accepted responsibility for the ticket. assigned 0 > 4 2 Resolved The ticket has been resolved. resolved 0 > 5 2 Canceled The ticket is no longer valid for one reason or another. > resolved 0 > 6 1 Unconfirmed A ticket has been reported but not yet analyzed unconfirmed 0 > 7 1 Accepted The ticket has been analyzed and accepted as valid. new 0 > 8 1 Assigned Someone has accepted responsibility for the ticket. assigned 0 > 9 1 Resolved The ticket has been resolved. resolved 0 > 10 1 Canceled The ticket is no longer valid for one reason or > another. resolved 0 > 11 4 Unconfirmed A ticket has been reported but not yet analyzed > unconfirmed 0 > 12 4 Accepted The ticket has been analyzed and accepted as valid. new 0 > 13 4 Assigned Someone has accepted responsibility for the ticket. assigned 0 > 14 4 Resolved The ticket has been resolved. resolved 0 > 15 4 Canceled The ticket is no longer valid for one reason or > another. resolved 0 > > With both priority_id and state_id 1 having a type_id of 2, I changed > the Horde code to be: > > array('queue' => 1, 'state' => 1, 'priority' => 1, 'type' => 2) > > That gets a bit further: > > Invalid arguments (array ( 'group' => 'Invalid data submitted.', )) > > I'm not actually calling group anywhere! Nor do I have any groups in SQL.
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