Tickets :: Comment on [#11078] Change the default value for 'mailbox

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Comment	>> What is the most important thing to a user in a mailbox? Messages >> that they have not yet seen. This is way more useful than loading a >> mailbox and then having to scroll through all sorts of pages to find >> the first unseen message. >> >> And this sort is the only option that works as expected with both >> sort directions. > > Except it isn't as my experience with users shows. We often get calls > with questions "How do I adjust the mailbox so it would show me the > newest messages on top, just like Gmail does?", or "Why can't I see > new messages if the sidebar on the left shows that I have a dozen of > them?". Most users even with IMAP don't use folders and just hangs > all day in the Inbox view. Getting back to the screenshot I took, it > was confusing even for me the first time I saw this. > >> Viewing the first page with ascending sort isn't >> all that useful. (Descending sort doesn't make much sense for any >> mailbox that isn't receiving new mail, so it is a bad choice for the >> default.) > > Technically, ideally, the point of IMAP is to do message sorting > server side. In that case all mailboxes can and does receive email. > Even if some mailboxes doesn't receive mail, using that kind of > sorting on Inbox gives far more advantages than does harm. IMHO > descending sorting is more... natural way presenting information. > The newest and probably most important (until user actually views the > message) information is always there on screen, and you don't have to > write some chunky piece of code which would take care of "automatic" > scrolling to the end, etc. > > So my complete proposition would be to make sortdir descending and > mailbox_start firstpage.
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