Tickets :: Comment on [#10556] Can't update ticket but permission is set

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Comment	> > > I installed Horde Groupware Webmail Edition 4.0.3 with pear install to > a separate PEAR. It works great. > > I downloaded the whups from > http://ftp.horde.org/pub/snaps/latest/whups-git.tar.gz and gunzipped > to the horde dir next to IMP, Turba... > > On the admin page I clicked the Whups' db outdated link to create the > db. It's actually done. I clicked the config link and save it. The odd > is that I got a "Nincs még konfiguráció, generáljon egyet." something > like "There is no config, click to generate one" but I have a conf.php > in whups/config dir... > > <?php > /* CONFIG START. DO NOT CHANGE ANYTHING IN OR AFTER THIS LINE. / > $conf['tickets']['params']['driverconfig'] = 'horde'; > $conf['tickets']['driver'] = 'Sql'; > $conf['guests']['captcha'] = false; > $conf['mail']['reply'] = false; > $conf['mail']['include_headers'] = false; > $conf['mail']['commenthistory'] = 'new'; > $conf['mail']['link_attach'] = false; > $conf['mail']['incl_resp'] = true; > $conf['mail']['server_name'] = '127.0.0.1'; > $conf['mail']['server_port'] = 80; > $conf['prefs']['autolink_terms'] = 'bug\|ticket\|issue'; > $conf['prefs']['assign_all_groups'] = false; > $conf['menu']['apps'] = array(); > $conf['states']['1']['name'] = 'Unconfirmed'; > $conf['states']['1']['desc'] = 'A ticket has been reported but not yet > analyzed'; > $conf['states']['1']['category'] = 'unconfirmed'; > $conf['states']['1']['active'] = 'active'; > $conf['states']['2']['name'] = 'Accepted'; > $conf['states']['2']['desc'] = 'The ticket has been analyzed and > accepted as valid.'; > $conf['states']['2']['category'] = 'new'; > $conf['states']['2']['active'] = 'active'; > $conf['states']['3']['name'] = 'Assigned'; > $conf['states']['3']['desc'] = 'Someone has accepted responsibility > for the ticket.'; > $conf['states']['3']['category'] = 'assigned'; > $conf['states']['3']['active'] = 'active'; > $conf['states']['4']['name'] = 'Resolved'; > $conf['states']['4']['desc'] = 'The ticket has been resolved.'; > $conf['states']['4']['category'] = 'resolved'; > $conf['states']['4']['active'] = 'active'; > $conf['states']['5']['name'] = 'Canceled'; > $conf['states']['5']['desc'] = 'The ticket is no longer valid for one > reason or another.'; > $conf['states']['5']['category'] = 'resolved'; > $conf['states']['5']['active'] = 'active'; > $conf['states']['6']['active'] = 'inactive'; > $conf['states']['7']['active'] = 'inactive'; > $conf['states']['8']['active'] = 'inactive'; > $conf['priorities']['1']['name'] = '1. Low'; > $conf['priorities']['1']['desc'] = 'This is a very low priority ticket'; > $conf['priorities']['1']['active'] = 'active'; > $conf['priorities']['2']['name'] = '2. Medium'; > $conf['priorities']['2']['desc'] = 'This is an important task, but not > urgent.'; > $conf['priorities']['2']['active'] = 'active'; > $conf['priorities']['3']['name'] = '3. High'; > $conf['priorities']['3']['desc'] = 'This ticket is very urgent'; > $conf['priorities']['3']['active'] = 'active'; > $conf['priorities']['4']['active'] = 'inactive'; > $conf['priorities']['5']['active'] = 'inactive'; > $conf['priorities']['6']['active'] = 'inactive'; > / CONFIG END. DO NOT CHANGE ANYTHING IN OR BEFORE THIS LINE. */ > > I can administer the whups can create ticket and if I update I got a > message that the ticket was updated. But nothing happened :( > > What should I send to you to sort it out? > Cannot reproduce. Neither the error from the logs, nor the failed > updating of tickets. > What exactly is your setup, and what exactly do you do (responsible > users, permissions, current user, etc)?
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