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10/23/25
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Comment on [#5202] Emptying trash folder deletes inbox
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> We've been having cases where users go into their trash folders and > instead of clicking on "Empty Trash" they click on "Empty Trash > Folder". In certain cases (which I haven't been able to reproduce) > Imp will delete the user's INBOX, leaving the trash folder intact. > > > > I have not been able to reproduce this error, nor has there been a > flood of complaints from users about it... but we HAVE had to restore > 5 inboxes from backups in the last week for this exact problem so > there's definitely something wrong. > > > > The ONLY thing that I can think of that might be related is when you > look at the URLS you see the following: > > (note that we've called the trash folder "WebTrash" to differentiate > it from other imap trash folders) > > > > https://webmail.ualberta.ca/mailbox.php?mailbox=WebTrash&actionID=empty_mailbox (this is the empty trash button > URL) > > > > https://webmail.ualberta.ca/mailbox.php?actionID=empty_mailbox (this > is the "empty trash folder" link URL) > > > > So since that link doesn't appear in any other folder you'd think > they should be identical. > > > > I'd recommend removing the "empty trash folder" link entirely.
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