Tickets :: [#7444] When attendees don't have f/b info, show a status or warning, but not an error

6.0.0-alpha10

5/14/25

Summary	When attendees don't have f/b info, show a status or warning, but not an error
Queue	Kronolith
Queue Version	Git master
Type	Enhancement
State	Accepted
Priority	1. Low
Owners
Requester	paul (at) carnie (dot) com (dot) au
Created	10/07/2008 (6063 days ago)
Due
Updated	11/08/2011 (4936 days ago)
Assigned	10/07/2008 (6063 days ago)
Resolved
Milestone
Patch	No

11/08/2011 05:40:26 PM	Jan Schneider	Comment #9 Version ⇒ Git master	Reply to this comment
As of Kronolith 3.0 a warning is showed with the following text: No free/busy url found for bklang@horde.org.[Tue Nov 08 2011 12:19:45 GMT-0500 (EST)] I would propose changing the wording to be "No free/busy information found ..." so the message is more clear to non-technical users. I No, we already use that message if there is indeed no information. The message you are seeing is displayed if there is no URL set in the contact's address book entry. That's a different issue and thus should have different messages. would also personally prefer to see this as informational rather than warning, since anyone invitations to users outside our Horde install will trigger these messages. Otherwise, I think this ticket can probably be closed. I'm fine with that.

11/08/2011 05:34:34 PM	Ben Klang	Comment #8	Reply to this comment
As of Kronolith 3.0 a warning is showed with the following text: No free/busy url found for bklang@horde.org.[Tue Nov 08 2011 12:19:45 GMT-0500 (EST)] I would propose changing the wording to be "No free/busy information found ..." so the message is more clear to non-technical users. I would also personally prefer to see this as informational rather than warning, since anyone invitations to users outside our Horde install will trigger these messages. Otherwise, I think this ticket can probably be closed. I can make the two above tweaks if others agree with my suggestions.

10/22/2008 07:20:08 PM	paul (at) carnie (dot) com (dot) au	Comment #7	Reply to this comment
As a workaround I will comment out the error message and use the free busy table to see if users have free busy information. Suggestion: To test the "enhancement" when it is available, create an appointment with 15 attendees without free busy entries. If you can still see the free busy section in the pop up, then it is successful. Paul I'm in favor of changing the message to either a warning or an info message in the case where there was no free-busy url (or maybe just putting a status icon next to recipients without f/b info).

10/20/2008 02:33:31 PM	Chuck Hagenbuch	Summary ⇒ When attendees don't have f/b info, show a status or warning, but not an error

10/20/2008 02:33:04 PM	Chuck Hagenbuch	Comment #6 Priority ⇒ 1. Low State ⇒ Accepted Type ⇒ Enhancement	Reply to this comment
I'm in favor of changing the message to either a warning or an info message in the case where there was no free-busy url (or maybe just putting a status icon next to recipients without f/b info).

10/20/2008 08:56:34 AM	Matt Selsky	Comment #5	Reply to this comment
True, but it has the word "error" in it. We should make it easier for the user to distinguish between real errors and users simply not configured with FB urls.

10/20/2008 07:56:07 AM	Jan Schneider	Comment #4 State ⇒ Not A Bug	Reply to this comment
It's not an error message, it's an informational message. And it's a nice way from us to let users know why an attendee doesn't show up in the free/busy list. It's not a bug, period.

10/20/2008 12:53:34 AM	paul (at) carnie (dot) com (dot) au	Comment #3	Reply to this comment
Why not? And why is this a bug? Why not what? I know I abbreviate information but .... It is a bug when the software gives an error message that is not a problem but part of how the software could be used? The address book has a field for Free Busy information. It is not mandatory. The external meeting attendees may not have Free Busy pages that can be accessed by Horde. Why show an error when the Free Busy field is blank? The software test for blank free busy is not working.

10/19/2008 04:05:32 PM	Jan Schneider	State ⇒ No Feedback

10/07/2008 01:47:57 PM	Jan Schneider	Comment #2 State ⇒ Feedback	Reply to this comment
Why not? And why is this a bug?

10/07/2008 12:33:46 AM	paul (at) carnie (dot) com (dot) au	Comment #1 Priority ⇒ 2. Medium Type ⇒ Bug Summary ⇒ Free Busy error message for attendees not configured for it Queue ⇒ Kronolith Milestone ⇒ Patch ⇒ No State ⇒ Unconfirmed	Reply to this comment
The error message "Error retrieving free/busy information for xxxx" appears for each attendee when free/busy is not set in the address book for the user. It should not be required. Looks like the below generates the error in attendees.php. $vfb = Kronolith_Freebusy::get($email); if (!is_a($vfb, 'PEAR_Error')) { .... } else { $notification->push( sprintf(_("Error retrieving free/busy information for %s: %s"), $email, $vfb->getMessage())); }