6.0.0-alpha12
6/11/25

[#703] Whups fails badly trying to assign a responsible user
Summary Whups fails badly trying to assign a responsible user
Queue Whups
Type Bug
State Resolved
Priority 3. High
Owners
Requester rod (at) morison (dot) biz
Created 10/16/2004 (7543 days ago)
Due
Updated 10/21/2004 (7538 days ago)
Assigned
Resolved 10/16/2004 (7543 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch No

History
10/21/2004 05:03:51 AM rod (at) morison (dot) biz Comment #4
New Attachment: whupserror.gif Download
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The error is still very cryptic, and I've been searching for what 
backend config would be calling out my email certs, and can't find a 
likely suspect. The handling could definitely be better here...still 
can't add a responsible user to a queue!


10/16/2004 02:55:41 AM Chuck Hagenbuch Comment #3
State ⇒ Resolved
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actually, you haven't configured your auth backend correctly. but cvs 
should handle this more gracefully now.
10/16/2004 12:25:05 AM rod (at) morison (dot) biz Comment #2
New Attachment: whups-permissions.gif Download
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Additional bad stuff happens when trying to administer permissions for 
the queue. See whups-permissions.gif
10/16/2004 12:22:59 AM   New Attachment: whups.gif Download
 
10/16/2004 12:22:42 AM   New Attachment: priorities.gif Download
 
10/16/2004 12:22:19 AM   New Attachment: states.gif Download
 
10/16/2004 12:21:09 AM rod (at) morison (dot) biz Comment #1
State ⇒ Unconfirmed
Priority ⇒ 3. High
Type ⇒ Bug
Summary ⇒ Whups fails badly trying to assign a responsible user
Queue ⇒ Whups
Reply to this comment
- Just installed whups from CVS head.

- Run sql setup & copied conf/*.php files.

- Went to whups configuration screen.

- Added 1 extra state and 1 extra priority on initial config (see 
states.gif and priorities.gif).

- Went to Tickets->Admin page.

- Created a queue.

- Clicked link "Edit the users responsible for this queue".

- Got the ugly whups.gif page, with multiple errors, and I'm 
show-stopped from adding responsibles to queues.


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