6.0.0-beta1
7/24/25

[#4224] Incorrect handling of iso-8859-1 emails
Summary Incorrect handling of iso-8859-1 emails
Queue IMP
Queue Version 4.1.1
Type Bug
State No Feedback
Priority 1. Low
Owners
Requester cmouse (at) desteem (dot) org
Created 08/01/2006 (6932 days ago)
Due
Updated 10/05/2006 (6867 days ago)
Assigned 08/02/2006 (6931 days ago)
Resolved 10/05/2006 (6867 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch No

History
10/05/2006 12:31:16 PM Jan Schneider State ⇒ No Feedback
 
10/05/2006 12:28:32 PM Jan Schneider Comment #10
State ⇒ Not A Bug
Reply to this comment
No feedback.
08/24/2006 03:54:37 PM Jan Schneider Comment #9 Reply to this comment
No, a screenshot doesn't help at all.
Perhaps you should take a look first? You can clearly see the
errorneus characters on the screenshot. I can even, if you want, give
you url, username/passwd for the test account if you don't want to
look at the screenshot.
No thanks, I won't troubleshoot your server for free.
It shows, depending on browser, illegal characters for the given
encoding. What else do you need to know? The body of the email is
shown wrong. I've asked several other users that use horde webmail,
how that email looks like. They have all reported that the
scandinavian characters, namely, ä and ö, do not look out correctly.
Do they all use the same Horde server?
Could you please specify the exact details you require, as I am
exhausted on any ideas what else I could give you. If you won't even
bother to look at the screenshot, then I have no idea short of giving
you the test account access on how to continue from here.
- which client is used to send the message?

- does the message look correct in other clients?

- which charset does the message have?

- can you upload the source of the message?

- what charset is used to display the pages in the browser?

- did you install the iconv/mbstring extensions?

- did you read docs/INSTALL and try test.php?

- does this happen with all messages or only some?

- what did you already try to troubleshoot the problem?

- did you read http://www.chiark.greenend.org.uk/~sgtatham/bugs.html 
and http://freshmeat.net/articles/view/149/?
08/22/2006 05:41:08 PM cmouse (at) desteem (dot) org Comment #8 Reply to this comment
No, a screenshot doesn't help at all.
Perhaps you should take a look first? You can clearly see the 
errorneus characters on the screenshot. I can even, if you want, give 
you url, username/passwd for the test account if you don't want to 
look at the screenshot.



It shows, depending on browser, illegal characters for the given 
encoding. What else do you need to know? The body of the email is 
shown wrong. I've asked several other users that use horde webmail, 
how that email looks like. They have all reported that the 
scandinavian characters, namely, ä and ö, do not look out correctly.



Could you please specify the exact details you require, as I am 
exhausted on any ideas what else I could give you. If you won't even 
bother to look at the screenshot, then I have no idea short of giving 
you the test account access on how to continue from here.
08/22/2006 05:35:23 PM Jan Schneider Comment #7 Reply to this comment
No, a screenshot doesn't help at all.
08/22/2006 05:32:35 PM cmouse (at) desteem (dot) org Comment #6
New Attachment: errormail.jpg Download
Reply to this comment
It works for everybody else, so unless you can specify some detailed
steps to reproduce this, provide an example message, or give us *any*
more information, this bug report is useless.
Would a screenshot suffice? The email on screen is the same email 
attached on the origianl ticket, which I sent to the test account.



Perhaps you can now see the problem? If not, please do not hesitate to ask.
08/22/2006 04:07:00 PM Jan Schneider Comment #5 Reply to this comment
It works for everybody else, so unless you can specify some detailed 
steps to reproduce this, provide an example message, or give us *any* 
more information, this bug report is useless.
08/14/2006 12:48:33 PM cmouse (at) desteem (dot) org Comment #4 Reply to this comment
Can you please be more specific? I have no idea what you're talking about.
When sending that emails, all the scandic letters, such as ä and 
ö show up in incorrect encoding. This causes the browser to 
display them as garbage, instead of as letters which they were intended.



This could be fixed by using iconv/recode to re-encode the email into 
correct charset.
08/14/2006 11:39:13 AM info (at) thomas-lehner-gmbh (dot) de Comment #3 Reply to this comment
Can you please be more specific? I have no idea what you're talking about.
I have found the same bug when sending emails with charset="iso-8859-15" ala:

From: Thomas Lehner <tlehner@thomas-lehner-gmbh.de>

To:  info@be-on-net.de

Subject: test2

Content-Type: text/plain; charset=ISO-8859-15; format=flowed

Content-Transfer-Encoding: quoted-printable



=FCber den wolken





The whole message-frame remains empty(white).
08/02/2006 09:14:19 PM Jan Schneider Comment #2
State ⇒ Feedback
Reply to this comment
Can you please be more specific? I have no idea what you're talking about.
08/01/2006 10:52:36 AM cmouse (at) desteem (dot) org Comment #1
Priority ⇒ 1. Low
State ⇒ Unconfirmed
New Attachment: error.txt Download
Queue ⇒ IMP
Summary ⇒ Incorrect handling of iso-8859-1 emails
Type ⇒ Bug
Reply to this comment
When email is sent (see error.txt) it seems that horde thinks the 
email is encoded using client's encoding, when in reality it is sent 
as ISO-8859-1 encoding. Horde should convert the text into client 
encoding.

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