Tickets :: [#308] Unable create ticket (no clients associated with queue)

6.0.0-beta1

10/17/25

Summary	Unable create ticket (no clients associated with queue)
Queue	Whups
Type	Enhancement
State	Rejected
Priority	1. Low
Owners	bo (at)
Requester	david (at) tmv (dot) gov (dot) tw
Created	06/17/2004 (7792 days ago)
Due
Updated	09/24/2004 (7693 days ago)
Assigned	07/24/2004 (7755 days ago)
Resolved	09/24/2004 (7693 days ago)
Milestone
Patch	No

09/24/2004 08:06:37 PM	Chuck Hagenbuch	Comment #4 State ⇒ Rejected	Reply to this comment
resolution is to remove "clients" from turba's "provides" line in horde/config/registry.php.

09/13/2004 06:44:07 PM	joho (at) webbplatsen (dot) se	Comment #3	Reply to this comment
In the latest HEAD of Whups, 20040913, I have run into a similar problem; except that when I create a queue, I cannot select clients at all. The selection box is empty. What other effects does disabling "provides clients" have? Are there any "drawbacks". It'd be nice to get Whups working properly here.

07/24/2004 03:47:22 AM	Chuck Hagenbuch	State ⇒ Assigned Priority ⇒ 1. Low Assigned to bo

06/17/2004 08:08:20 AM	Jan Schneider	Comment #2 Type ⇒ Enhancement	Reply to this comment
This is because it currently is necessary to use clients if the client API is available. I think this should be changed or at least be configurable, but for now it's enough to remove the "clients" from Turba's "provides" setting in config/registry.php.

06/17/2004 07:49:03 AM	david (at) tmv (dot) gov (dot) tw	Comment #1 State ⇒ Unconfirmed Priority ⇒ 2. Medium Type ⇒ Bug Queue ⇒ Whups	Reply to this comment
No matter enable or disable "Can tickets in this Queue be assigned to any client?" in whups/admin/queue edit. Auth-User who already have all permission in whups application & queue level still could not create ticket ,the error message is: There are no clients associated with this queue; until there are, you cannot create any tickets in this queue. David Chang