Tickets :: [#297] User can not create ticket

6.0.0-beta1

8/11/25

Summary	User can not create ticket
Queue	Whups
Type	Bug
State	Not A Bug
Priority	3. High
Owners
Requester	david (at) tmv (dot) gov (dot) tw
Created	06/15/2004 (7727 days ago)
Due
Updated	09/04/2007 (6551 days ago)
Assigned
Resolved	06/15/2004 (7727 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch	No

09/04/2007 02:43:52 AM	lee_tao86 (at) yahoo (dot) com	Comment #6	Reply to this comment
Thank you,Chuck. It's my fault,after update framework the problem was gone. David Chang how to update the framework?? i am using horde 3.2-ALPHA..and i found the same error like him..

06/16/2004 03:07:21 AM	david (at) tmv (dot) gov (dot) tw	Comment #5	Reply to this comment
Thank you,Chuck. It's my fault,after update framework the problem was gone. David Chang

06/16/2004 01:59:24 AM	Chuck Hagenbuch	Comment #4	Reply to this comment
Looking at those screenshots, it's obvious that you haven't updated your framework recently enough to fix some DataTree issues. Dollars to donuts, that's what's wrong with the permissions.

06/16/2004 01:00:30 AM		New Attachment: whups-guest.gif

06/16/2004 01:00:10 AM		Comment #3 New Attachment: whups-authuser.gif	Reply to this comment
Both "All Authenticated Users" and Guest have grant "Show Read Edit Delete" priviliges on whups application level but auth user still could not add any ticket. screenshot for whups application level privilige: All Authenticated Users:whups-authuser.gif Guest :whups-guest.gif

06/15/2004 03:02:26 PM	Chuck Hagenbuch	Comment #2 State ⇒ Not A Bug	Reply to this comment
Well, the fact that you just created this ticket should point out that this is a configuration issue for you somewhere. Perhaps you didn't give people permissions to Whups on an application level. Also, use more words when you report bugs. I have only the vaguest idea what you're talking about in the comment you added.

06/15/2004 02:59:54 PM	david (at) tmv (dot) gov (dot) tw	Comment #1 State ⇒ Unconfirmed Priority ⇒ 3. High Type ⇒ Bug Queue ⇒ Whups	Reply to this comment
user (except whups's administrator) can create ticket. See whups.gif Note: user's permission have already added to whups/queue.