Summary | Possible Webmail Bug dropping email addresses |
Queue | IMP |
Queue Version | HEAD |
Type | Bug |
State | Not A Bug |
Priority | 2. Medium |
Owners | |
Requester | rob.callahan (at) dal (dot) ca |
Created | 09/26/2005 (7286 days ago) |
Due | |
Updated | 10/02/2005 (7280 days ago) |
Assigned | 09/26/2005 (7286 days ago) |
Resolved | 10/02/2005 (7280 days ago) |
Github Issue Link | |
Github Pull Request | |
Milestone | |
Patch | No |
State ⇒ Not A Bug
the version info you need for us.
Tell me exactly what you want and I will provide you with it. We are
forwarding this to you because we cannot find out why or reproduce
this error ourselves. Horde v 2.2.5 is what we appear to be using.
SMTP logs from those emails. What is going on is that when someone
sends an email from Webmail, somewhere between there and the SMTP
server (using IMAP protocol)
The headers seem to indicate that you're using IMP 4.0.3. Is this
true? What Horde version are you using? How, specifically, do you
expect us to try to reproduce/debug this?
SMTP logs from those emails. What is going on is that when someone
sends an email from Webmail, somewhere between there and the SMTP
server (using IMAP protocol) email addresses of recipients are being
lost. This is an intermittant thing and is happening with emails
having attachments for only a few particular users. The example shown
has one person sending to 40 recipients, but only 39 appear when SMTP
receives it. The forwarded message shows julia.wright@dal.ca from
someone who successfully received it, but she does not get the email
herself even tho she is listed. SMTP shows she is not on the list. The
other is another example of an error.
Here are the email headers:
1.
----- Forwarded message from Jason.Haslam@dal.ca -----
Date: Wed, 07 Sep 2005 13:43:13 -0300
From: Jason Haslam <Jason.Haslam@dal.ca>
Reply-To: Jason Haslam <Jason.Haslam@dal.ca>
Subject: Fwd: A form-fillable travel claim form
To: "Wright, Julia " <julia.wright@dal.ca>
------------------------ Headers of message sent by Andrew Wainwright
-------------
Return-Path: <Andrew.Wainwright@Dal.Ca>
Received: (from apache@localhost)
by KIL-UPT-3.UCIS.Dal.Ca (8.12.11/8.12.11/Submit) id j8FIkdKw020155;
Thu, 15 Sep 2005 15:46:39 -0300
Received: from AWainwright.English.Dal.Ca (AWainwright.English.Dal.Ca
[129.173.64.115]) by my3.dal.ca (Horde MIME library) with HTTP for
<darl@dal.ca>; Thu, 15 Sep 2005 15:46:39 -0300
Message-ID: <20050915154639.g2w4jyvgjs8w40ss@my3.dal.ca>
Date: Thu, 15 Sep 2005 15:46:39 -0300
From: JA Wainwright <Andrew.Wainwright@Dal.Ca>
To: acompton@unbsj.ca
Cc: paulmilton@telus.net, tremblay@stthomasu.ca, creelman@unbsj.ca,
afurlong@upei.ca, alan.young@acadiau.ca, cnicholson@ed.ac.uk,
fuller@hhs.bham.ac.uk, john.baxter@Dal.Ca, carrie.dawson@Dal.Ca
Subject: Literary Atlas
MIME-Version: 1.0
Content-Type: text/plain;
charset=ISO-8859-1
Content-Disposition: inline
Content-Transfer-Encoding: 7bit
User-Agent: Internet Messaging Program (IMP) H3 (4.0.3)
--------------------- Error Message recived by Andrew.Wainwright
----------------------
Date: Thu, 15 Sep 2005 15:46:39 -0300 [15:46:39 ADT]
From: Mail Delivery Subsystem <MAILER-DAEMON@KIL-UPT-3.UCIS.Dal.Ca>Add
to Address
book (MAILER-DAEMON@KIL-UPT-3.UCIS.Dal.Ca) Canada
To: Andrew.Wainwright@dal.caAdd to Address book (Andrew.Wainwright@dal.ca)
Subject: Returned mail: see transcript for details
Part(s): Download All Attachments (in .zip file)
Headers: Show All Headers
Error
ERROR: Your message could not be delivered.
The mail server generated the following error message:
The original message was received at Thu, 15 Sep 2005 15:46:39 -0300
from apache@localhost
----- The following addresses had permanent fatal errors -----
@
(reason: 550 5.1.1 User unknown)
----- Transcript of session follows -----
550 5.1.1 @... User unknown
Info
Additional message error details can be viewed HERE.
The text of the returned message can be viewed HERE.
---------------------------
Here are the SMTP logs:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
There were 40 recipients listed in the text of the email. The SMTP logs
only show 39 recipients being passed in the SMTP protocol, the one missing
address being Julia Wright's. Here are the details:
Here is the date and sender of the message:
Date: Wed, 7 Sep 2005 13:37:30 -0300
From: Carole Poirier <Carole.Poirier@Dal.Ca>
Here is the initial smtp.dal.ca log entry for the email, showing that
there were 39 recipients:
Sep 7 13:37:31 KIL-SM-1 sendmail[31761]: j87GbVZL031761:
from=<Carole.Poirier@Dal.Ca>, size=143011, class=0, nrcpts=39,
msgid=<20050907133730.xay6bflhe90k4s08@my5.dal.ca>, proto=ESMTP,
daemon=MTA, relay=KIL-UPT-5.UCIS.Dal.Ca [129.173.1.165]
Then there is a log message showing the email was split into two queue
entries:
Sep 7 13:37:31 KIL-SM-1 sendmail[31761]: j87GbVZL031761: split:
count=1, id=j87GbVZM031761
Here are the log entries that list the recipients of the email:
Sep 7 13:37:31 KIL-SM-1 sendmail[31768]: j87GbVZL031761:
to=<william.barker@ukings.ns.ca>, delay=00:00:00, xdelay=00:00:00,
mailer=smtp, pri=1313011, relay=admin.ukings.ns.ca.
[134.190.92.50], dsn=2.0.0, stat=Sent (Data received OK.)
Sep 7 13:37:32 KIL-SM-1 sendmail[31768]: j87GbVZL031761:
to=<ar199@chebucto.ns.ca>, delay=00:00:01, xdelay=00:00:01,
mailer=esmtp, pri=1313011, relay=lich.chebucto.ns.ca.
[192.75.95.79], dsn=2.0.0, stat=Sent (S90733AbVIGQhb message
accepted)
Sep 7 13:37:32 KIL-SM-1 sendmail[31768]: j87GbVZL031761:
to=<clarekeating@hfx.e astlink.ca>, delay=00:00:01,
xdelay=00:00:00, mailer=esmtp, pri=1313011,
relay=smtpin.eastlink.ca. [24.222.0.18], dsn=2.0.0, stat=Sent (ok:
Message 359371087 accepted)
Sep 7 13:37:36 KIL-SM-1 sendmail[31768]: j87GbVZL031761:
to=<jswan@supercity.ns.ca>, delay=00:00:05, xdelay=00:00:04,
mailer=esmtp, pri=1313011, relay=mail.supercity.ns.ca.
[24.222.76.31], dsn=2.0.0, stat=Sent (Ok: queued as49B03CA6DC)
Sep 7 13:37:32 KIL-SM-1 sendmail[31770]: j87GbVZM031761:
to=<carole.poirier@Dal.Ca>,<gradengl@Dal.Ca>,<mkenney@Dal.Ca>,<jstreete@Dal.Ca>,
<darl@Dal.Ca>,<jthompso@Dal.Ca>,<tetro@Dal.Ca>,<mistone@Dal.Ca>,<afstewar@Dal.Ca>,
<tross@Dal.Ca>,<ngrobert@Dal.Ca>,<kenneth.paradis@Dal.Ca>,<hmeek@Dal.Ca>,
<dmcneil@Dal.Ca>,<dmatthia@Dal.Ca>,<ann.martin@Dal.Ca>,<rmaitzen@Dal.Ca>,
<t.macgregor@Dal.Ca>,<sluo@Dal.Ca>,<luckyj@Dal.Ca>,<rleitch@Dal.Ca>,
<sean.lawrence@Dal.Ca>,<dean.irvine@Dal.Ca>,<rhuebert@Dal.Ca>,
<jason.haslam@Dal.Ca>,<greenfld@Dal.Ca>,<mfurrow@Dal.Ca>,<dhevans@Dal.Ca>,
<IV610512@Dal.Ca>,<diepev@Dal.Ca>,<cvdawson@Dal.Ca>,<lchoyce@Dal.Ca>,
<abrittan@Dal.Ca>,<lyn.bennett@Dal.Ca>,<jbaxter@Dal.Ca>,
delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=1313011,
relay=imap.ucis.dal.ca. [129.173.1.98], dsn=2.0.0, stat=Sent
(j87GbVtP022718 Message accepted for delivery)
State ⇒ Feedback
size, summarizing what you found so far. Or point us to an URL in your
own bug tracker.
Priority ⇒ 2. Medium
Type ⇒ Bug
Summary ⇒ Possible Webmail Bug dropping email addresses
Queue ⇒ IMP
State ⇒ Unconfirmed
to find the source of. Am forwarding to you to see if this is a
possible bug with WebMail. It appears that Webmail might be dropping
email addresses along the way for certain people. Here are our ticket
details:
Entered on 09/19/2005 at 11:56:32 by ae@dal.ca:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
There were 40 recipients listed in the text of the email. The SMTP logs
only show 39 recipients being passed in the SMTP protocol, the one missing
address being Julia Wright's. Here are the details:
Here is the date and sender of the message:
Date: Wed, 7 Sep 2005 13:37:30 -0300
From: Carole Poirier <Carole.Poirier@Dal.Ca>
Here is the initial smtp.dal.ca log entry for the email, showing that
there were 39 recipients:
Sep 7 13:37:31 KIL-SM-1 sendmail[31761]: j87GbVZL031761:
from=<Carole.Poirier@Dal.Ca>, size=143011, class=0, nrcpts=39,
msgid=<20050907133730.xay6bflhe90k4s08@my5.dal.ca>, proto=ESMTP,
daemon=MTA, relay=KIL-UPT-5.UCIS.Dal.Ca [129.173.1.165]
Then there is a log message showing the email was split into two queue
entries:
Sep 7 13:37:31 KIL-SM-1 sendmail[31761]: j87GbVZL031761: split:
count=1, id=j87GbVZM031761
Here are the log entries that list the recipients of the email:
Sep 7 13:37:31 KIL-SM-1 sendmail[31768]: j87GbVZL031761:
to=<william.barker@ukings.ns.ca>, delay=00:00:00, xdelay=00:00:00,
mailer=smtp, pri=1313011, relay=admin.ukings.ns.ca.
[134.190.92.50], dsn=2.0.0, stat=Sent (Data received OK.)
Sep 7 13:37:32 KIL-SM-1 sendmail[31768]: j87GbVZL031761:
to=<ar199@chebucto.ns.ca>, delay=00:00:01, xdelay=00:00:01,
mailer=esmtp, pri=1313011, relay=lich.chebucto.ns.ca.
[192.75.95.79], dsn=2.0.0, stat=Sent (S90733AbVIGQhb message
accepted)
Sep 7 13:37:32 KIL-SM-1 sendmail[31768]: j87GbVZL031761:
to=<clarekeating@hfx.e astlink.ca>, delay=00:00:01,
xdelay=00:00:00, mailer=esmtp, pri=1313011,
relay=smtpin.eastlink.ca. [24.222.0.18], dsn=2.0.0, stat=Sent (ok:
Message 359371087 accepted)
Sep 7 13:37:36 KIL-SM-1 sendmail[31768]: j87GbVZL031761:
to=<jswan@supercity.ns.ca>, delay=00:00:05, xdelay=00:00:04,
mailer=esmtp, pri=1313011, relay=mail.supercity.ns.ca.
[24.222.76.31], dsn=2.0.0, stat=Sent (Ok: queued as49B03CA6DC)
Sep 7 13:37:32 KIL-SM-1 sendmail[31770]: j87GbVZM031761:
to=<carole.poirier@Dal.Ca>,<gradengl@Dal.Ca>,<mkenney@Dal.Ca>,<jstreete@Dal.Ca>,
<darl@Dal.Ca>,<jthompso@Dal.Ca>,<tetro@Dal.Ca>,<mistone@Dal.Ca>,<afstewar@Dal.Ca>,
<tross@Dal.Ca>,<ngrobert@Dal.Ca>,<kenneth.paradis@Dal.Ca>,<hmeek@Dal.Ca>,
<dmcneil@Dal.Ca>,<dmatthia@Dal.Ca>,<ann.martin@Dal.Ca>,<rmaitzen@Dal.Ca>,
<t.macgregor@Dal.Ca>,<sluo@Dal.Ca>,<luckyj@Dal.Ca>,<rleitch@Dal.Ca>,
<sean.lawrence@Dal.Ca>,<dean.irvine@Dal.Ca>,<rhuebert@Dal.Ca>,
<jason.haslam@Dal.Ca>,<greenfld@Dal.Ca>,<mfurrow@Dal.Ca>,<dhevans@Dal.Ca>,
<IV610512@Dal.Ca>,<diepev@Dal.Ca>,<cvdawson@Dal.Ca>,<lchoyce@Dal.Ca>,
<abrittan@Dal.Ca>,<lyn.bennett@Dal.Ca>,<jbaxter@Dal.Ca>,
delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=1313011,
relay=imap.ucis.dal.ca. [129.173.1.98], dsn=2.0.0, stat=Sent
(j87GbVtP022718 Message accepted for delivery)
Entered on 09/19/2005 at 09:18:55 by Robert Callahan:
Aidan,
Can you attach the SMTP logs Chris is mentioning to this ticket so I
can see what is happening here?
Thanks,
Rob
Entered on 09/16/2005 at 23:47:51 by Christopher Wright:
**An update was made to this Ticket based on an update made through
email to dynamically-linked Ticket #19184 in Project Computer Centre
Help Desk**
Check with Aidan in N&S for SMTP logs.
1) The text of the ticket with Julia Wright is included in my ticket.
It has the text of one of the messages she did not receive (that had
been forwarded to her). Her address is clearly included in the "To"
header. I linked the ticket to N&S and Aidan replied her address
was not included in the TO list given to the SMTP server by WebMail.
His response is in the ticket. He forwarded the problem to Admin
(ticket ISSUE=7448 PROJ=2).
Julia's address is the last in the "To" list, but is followed by CC's.
Aidan didn't indicate if Julia was the only intended recipient who
didn't receive the message.
2) The error message Andrew Wainwright received and bounced to me is
also included in my ticket together with the original message (that
was incorporated in the error message). I spoke to Bruce N&S and he
consulted Aidan. Bruce gave me a hard copy (somewhat reformated for
printing) of the SMTP log that omit one of the 10 addressees.
The SMTP addresses include a null address that produced the error
message.
I find it interesting that the omitted address was not the last, but
the 7th of the 9 cc's following 1 To address. Bruce pointed out the
strange inclusion of "for <darl@dal.ca>" in the Received header of the
original message. That is not one of the recipients (unless it was
a Bcc, but when I talked to Andrew he said 10 recipients which is the
count of the To and Cc recipients).
The headers for Andrew's original message are already in the ticket.
I asked Andrew bounce the original message to me, but the Received
headers in the message I received are from him to me -- only the
original "From" header seems to have been preserved.
Chris
On Sep 16, 2005, at 9:11 AM, Computer Centre Help Desk wrote:
Chris,
You say that the emails are being misaddressed. Can you provide me
with where you are finding this out? IE Can you send me a copy of the
email with the header or log? Providing this will help us better track
the problem.
Thanks
Rob
Entered on 09/15/2005 at 16:58:01 by Christopher Wright:
**This Ticket is a copy of Ticket #19184 of project Computer Centre
Help Desk**
I've had two problems recently with WebMail misaddressing outgoing e-mail.
The first was from julia.wright@dal.ca who has failed to receive several
department e-mail messages. She receives some, but not others.
The second, today, was from Andrew Wainwright who sent a message
to 10 people and received back a delivery "not deliverable to @
(unknown user)."
A check by system staff determined WebMail had misaddressed the message
resulting it being sent to 9 of the 10 addresses and an error in the remaining
address.
This is rather disturbing.
The outcome of my ticket about Julia's problem was that you (Admin) could not
find any report of the problem in the support lists or replicate the problem.
Since the problem has replicated, perhaps you could make a report of
the problem.
------------------- Previous Ticket wrt julia.wright@dal.ca problem
--------------
PreviousNext
Detail View - Ticket 18961
Title Fwd: A form-fillable travel claim form
Priority Normal
Status Closed
Submitter julia.wright@dal.ca
Assignee(s) Christopher Wright
CC(s) No CCs
Linked to
UCIS-NetSys - Ticket 73754
Unlink from Ticket 73754 of Project 5 Unlink
Description
Entered on 09/14/2005 at 14:28:58 by Christopher Wright:
Hi,
To summarize...
When an e-mail message is sent, there are two lists of addresses. A list that
appears in the mail message headers and a list that is used to deliver
the message.
The message in question was sent from WebMail to a long list of addresses. You
appear as the last address in the list of addresses appearing in the
mail message
headers. Our systems staff checked the mail server log and found you
were not on the
list of addresses
used to deliver the message. That indicates a glitch in WebMail.
Our admin computing staff (who look after My.Dal/WebMail) say:
"No similar bugs have been reported on the vendors support from what
we can see here.
We have also not been able to reproduce the problem. The best advice
would be to
follow
the guidelines for creating a mailing list when dealing with a high
number of email
addresses."
Setting up a department mailing list will
1) avoid this problem (not a fix, but a work around - which you need for now)
2) remove the long list of addresses from the mail message headers
3) be usable by more than one person (if desired)
To setup a mailing list, complete the form located at:
http://ucis.dal.ca/services/email/classmailinglistrequestform.html (or go to
http://www.dal.ca/email, select "Mailing Lists" and click on
"Application Form").
If you (or rather your the person maintaining the department mailing
list) would like
assistance setting up a mailing list on the list server, please let me know.
Entered on 09/07/2005 at 18:05:46 by ae:
**An update was made to this Ticket based on an update made through email to
dynamically-linked Ticket #73754 in Project UCIS-NetSys**
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
There is no record in the mail log on the SMTP server (to which the
message was first transmitted on its way to IMAP) of Julia Wright's address
having been included as a recipient. This shows that there is not a
problem with the delivery of mail but with its sending.
A curious circumstance is that Julia Wright's address in the text of the
message is the last one in the "To:" list. This suggests that the mail
sending program left off that last address.
It appears from the message ID in the log messages that the sending
program is My Dal WebMail. I'd there foe guess there is a bug in that
program. I'm going to pass this ticket along to Admin. Computing who look
after WebMail.
Entered on 09/07/2005 at 15:46:58 by julia.wright@dal.ca:
I can at least discount b & c: my spam filter is set to send spam to my spam
folder, and it does that successfully, but the missing e-mails haven't been
delivered to the spam folder; my disk quota is at just 7.11% and this pdf file
is only about 100KB, so that can't be the problem.
Thanks for your help on this,
Julia
Quoting Computer Centre Help Desk <helpdesk@dal.ca>:
Copied to UCIS-NetSys as Ticket #73754 by Christopher Wright
Entered on 09/07/2005 at 15:37:14 by Christopher Wright:
I don't see any obvious reason for the message not to have been
delivered to you.
Its curious that some messages arrive and not others.
That suggests
a) Different mailing address lists used to send the message (one with
a problem)
However, I don't see a problem with this one.
b) Spam filtering. The long address list would score high on a spam filter.
However, mail sent from on campus doesn't go through the central spam filter
and you've checked your spam folder. How do you read your e-mail?
Do you use a program that has its own spam/junk-mail filter?
c) Disk quota. This message had a pdf attachment. If you are hovering on the
edge of your disk quota that could cause larger messages to be rejected.
However, the sender should receive a report saying the message was not
delivered.
I'm going to link this ticket to our systems staff to take a look at
the problem.
As an aside, the long mail header could be avoided by creating a mailing list.
Information on the is found at http://www.dal.ca/email, by following
the "Mailing
Lists" link. The direct link to the request form is:
http://ucis.dal.ca/services/email/mailinglistrequestform.html
Entered on 09/07/2005 at 14:00:09 by julia.wright@dal.ca:
Hello,
I'm forwarding you the attached because, for some reason, the original e-mail
did not reach me. This has happened a few times in the past couple of months,
always (as far as I know!) with e-mails from Carole Poirier addressed to the
whole department, like this one. I only found out about them via a colleague
who could then (as with this e-mail) forward it to me.
I've checked my filters etc., and there's nothing that would block this--and
I have my filters (spam and otherwise) set to put e-mails into my spam folder,
and these e-mails have not appeared in that folder.
If you could figure out why these e-mails aren't being delivered, that would
be a great help--I'm most concerned about what other e-mails might be going
missing. Could it be that the system just gives up after the 20th addressee or
something?
Thanks,
Julia
----- Forwarded message from Jason.Haslam@dal.ca -----
Date: Wed, 07 Sep 2005 13:43:13 -0300
From: Jason Haslam <Jason.Haslam@dal.ca>
Reply-To: Jason Haslam <Jason.Haslam@dal.ca>
Subject: Fwd: A form-fillable travel claim form
To: "Wright, Julia " <julia.wright@dal.ca>
Click on the titles to see details:
By Jason Haslam:
Fitting
Sentences: Identity in Nineteenth- and Twentieth-Century Prison
Narratives, a monograph forthcoming from the University of Toronto
Press, 2005.
Edited by Jason Haslam and Julia M. Wright:
Captivating
Subjects: Writing Confinement, Citizenship, and Nationhood in the
Nineteenth Century, a collection of critical essays available now
(University of Toronto Press, 2005).
--------------------------------------------
Dr. Jason Haslam
Assistant Professor
Department of English
Dalhousie University
6135 University Ave.
Halifax, Nova Scotia
B3H 4P9
http://myweb.dal.ca/~js592681
----- End forwarded message -----
____________________________________
Julia M. Wright
Canada Research Chair in European Studies
Department of English
Dalhousie University
6135 University Ave.
Halifax, Nova Scotia B3H 4P9
homepage: http://myweb.dal.ca/jl441155 19th-c. Irish Literature:
http://irish-literature.english.dal.ca
Contact Information
Email address julia.wright@dal.ca
Ticket Information
Via Email
Attached Files
Filename Size Date
travel-form.fillable1.pdf 98 KB Sep 7 14:00:08 Download
------------------------ Headers of message sent by Andrew Wainwright
-------------
Return-Path: <Andrew.Wainwright@Dal.Ca>
Received: (from apache@localhost)
by KIL-UPT-3.UCIS.Dal.Ca (8.12.11/8.12.11/Submit) id j8FIkdKw020155;
Thu, 15 Sep 2005 15:46:39 -0300
Received: from AWainwright.English.Dal.Ca (AWainwright.English.Dal.Ca
[129.173.64.115]) by my3.dal.ca (Horde MIME library) with HTTP for
<darl@dal.ca>; Thu, 15 Sep 2005 15:46:39 -0300
Message-ID: <20050915154639.g2w4jyvgjs8w40ss@my3.dal.ca>
Date: Thu, 15 Sep 2005 15:46:39 -0300
From: JA Wainwright <Andrew.Wainwright@Dal.Ca>
To: acompton@unbsj.ca
Cc: paulmilton@telus.net, tremblay@stthomasu.ca, creelman@unbsj.ca,
afurlong@upei.ca, alan.young@acadiau.ca, cnicholson@ed.ac.uk,
fuller@hhs.bham.ac.uk, john.baxter@Dal.Ca, carrie.dawson@Dal.Ca
Subject: Literary Atlas
MIME-Version: 1.0
Content-Type: text/plain;
charset=ISO-8859-1
Content-Disposition: inline
Content-Transfer-Encoding: 7bit
User-Agent: Internet Messaging Program (IMP) H3 (4.0.3)
--------------------- Error Message recived by Andrew.Wainwright
----------------------
Date: Thu, 15 Sep 2005 15:46:39 -0300 [15:46:39 ADT]
From: Mail Delivery Subsystem <MAILER-DAEMON@KIL-UPT-3.UCIS.Dal.Ca>Add
to Address
book (MAILER-DAEMON@KIL-UPT-3.UCIS.Dal.Ca) Canada
To: Andrew.Wainwright@dal.caAdd to Address book (Andrew.Wainwright@dal.ca)
Subject: Returned mail: see transcript for details
Part(s): Download All Attachments (in .zip file)
Headers: Show All Headers
Error
ERROR: Your message could not be delivered.
The mail server generated the following error message:
The original message was received at Thu, 15 Sep 2005 15:46:39 -0300
from apache@localhost
----- The following addresses had permanent fatal errors -----
@
(reason: 550 5.1.1 User unknown)
----- Transcript of session follows -----
550 5.1.1 @... User unknown
Info
Additional message error details can be viewed HERE.
The text of the returned message can be viewed HERE.
---------------------------
The following fields were incompatible with this project's schema:
Field: Via (Project field not present)
Original Data: Phone
Field: Phone (Address Book field not present)
Original Data: 494-2644