6.0.0-beta1
7/28/25

[#1104] No notification email to users with no from_addr pref
Summary No notification email to users with no from_addr pref
Queue Whups
Type Bug
State Not A Bug
Priority 2. Medium
Owners
Requester mwhitlock (at) whitsoftdev (dot) com
Created 01/07/2005 (7507 days ago)
Due
Updated 01/07/2005 (7507 days ago)
Assigned
Resolved 01/07/2005 (7507 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch No

History
01/07/2005 04:15:09 PM Chuck Hagenbuch Comment #2
State ⇒ Not A Bug
Reply to this comment
No, assuming that the username is an email address is not viable. You 
need to set a hook on the preference to return their email address.
01/07/2005 10:40:39 AM mwhitlock (at) whitsoftdev (dot) com Comment #1
State ⇒ Unconfirmed
Priority ⇒ 2. Medium
Type ⇒ Bug
Summary ⇒ No notification email to users with no from_addr pref
Queue ⇒ Whups
Reply to this comment
Our Horde installation uses IMAP for authentication.  We have the 
'from_addr' preference locked to prevent users from modifying the 
address they send email "From."  Consequently, the 'from_addr' pref is 
not set for any of our users.



When Whups wants to send out a email to notify of a change in a 
ticket, it will only send the email to users who have a 'from_addr' 
set.  Our Horde configuration is set up so that everyone's Horde 
username is just their email address, so shouldn't Whups just use that 
if it can't find a 'from_addr'?  Imp has no problems in the absense of 
'from_addr' when determining the "From" address for sending emails.

Saved Queries