| Summary | Outlook 2013 clients showing duplicate emails |
| Queue | Synchronization |
| Queue Version | FRAMEWORK_5_2 |
| Type | Bug |
| State | Resolved |
| Priority | 1. Low |
| Owners | mrubinsk (at) horde (dot) org |
| Requester | tim.odriscoll (at) lambrookschool (dot) co (dot) uk |
| Created | 05/15/2015 (3711 days ago) |
| Due | |
| Updated | 05/24/2015 (3702 days ago) |
| Assigned | 05/18/2015 (3708 days ago) |
| Resolved | 05/24/2015 (3702 days ago) |
| Github Issue Link | |
| Github Pull Request | |
| Milestone | |
| Patch | No |
emails, but I'll know for sure in the morning as that's when they were
happening before the update.
After the update calendar reminders are no longer able to be dismissed
though.. I'll create a new ticket.
Many thanks for your help, Mike.
Tim
log you provided me shows that OL is still synching from an existing
synckey.
properly). I'll check again in the morning if her huge calendar has
come through and that other users are OK.
Tim
her device's state to when Outlook has finished sync'ing.
log you provided me shows that OL is still synching from an existing
synckey.
I've reset all the ActiveSync devices state and my Nine Android client
has come back to life, but my Outlook 2013 users are still not
receiving emails since the updates.
I'll PM you a full sync log from one of my users from when I reset her
device's state to when Outlook has finished sync'ing.
Many thanks,
Tim
The update has a huge downside... Now all ActiveSync clients (Outlook,
Nine, iOS) are not syncing emails at all. If I reset a device state
the device will resync a fresh copy of the message list, but any new
emails after that are not picked up.
I'll PM you a full sync log, from initial provisioning to a refresh..
Tim
emails overnight. I've upgraded to the latest versions on the pear
server now, so I'll post back in the morning.
Thanks again,
Tim
Priority ⇒ 1. Low
State ⇒ Feedback
Assigned to Michael Rubinsky
commit b6e2e9c0c223d4ae3d7583b958f58ac46a307a75
Author: Michael J Rubinsky <mrubinsk@horde.org>
Date: Mon May 18 11:34:46 2015 -0400
Decouple SOFTDELETE from a change in FILTERTYPE.
SOFTDELETE was causing an extra query of the IMAP server that could
possibly return new messages that have already been returned in the
"normal" changes query. Possible fix for
Bug: 13985..../lib/Horde/ActiveSync/Imap/Adapter.php | 22
++++++++++----------
.../Core/lib/Horde/Core/ActiveSync/Driver.php | 21 +++++++++++++-----
2 files changed, 26 insertions(+), 17 deletions(-)
http://github.com/horde/horde/commit/b6e2e9c0c223d4ae3d7583b958f58ac46a307a75
Priority ⇒ 2. Medium
Type ⇒ Bug
Summary ⇒ Outlook 2013 clients showing duplicate emails
Queue ⇒ Synchronization
Milestone ⇒
Patch ⇒ No
State ⇒ Unconfirmed
When Outlook 2013 is first started and starts syncing, some new emails
are duplicated in the mailbox view. Mike's diagnosis:
It's related to the MOREAVAILABLE functionality. If you look at the
group of messages the first time the message is sent, you'll see that
it's the last 4 messages that are sent again in the following request
that says it is sending messages remaining from the previous sync. For
some reason, the state isn't being updated to reflect that it was
already sent, or for some reason the message UID is returned twice
from the IMAP server and we don't detect that.