Tickets :: [#13234] Bugs with ActiveSync and iOS

6.0.0-beta1

7/7/25

Summary	Bugs with ActiveSync and iOS
Queue	Synchronization
Queue Version	FRAMEWORK_5_1
Type	Bug
State	No Feedback
Priority	1. Low
Owners
Requester	sascha+horde (at) valckenier-kips (dot) de
Created	05/31/2014 (4055 days ago)
Due
Updated	06/16/2014 (4039 days ago)
Assigned	05/31/2014 (4055 days ago)
Resolved	06/16/2014 (4039 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch	No

06/16/2014 02:59:10 PM	Michael Rubinsky	State ⇒ No Feedback Priority ⇒ 1. Low

06/03/2014 10:32:27 PM	Michael Rubinsky	Comment #4	Reply to this comment
Sorry, i have current small timeslots to answer the bug reports. 1. This is not nice. I use Thundebird and current IOS IMAP Client, both are configt to use Trashfolder for deleting mails but in Inbox the Mail is on delete markd as DELETED and not removed. So the Mails will Display in Sync Folder. I still don't understand. You say "both are configured to use Trash folder", but then you say that they aren't moved to Trash, but rather marked as Deleted? This is a client problem, not a Horde problem. [Show Quoted Text - 13 lines][Hide Quoted Text] 2. Not Only Deleting from mails will give back an error. The same error, i become if i move a Message to an Folder on IOS Device. After Moving i become following Message: -- E-Mail konnte nicht bewegt werden. Die E-Mail konnte nicht in das Postfach xxxx bewegt werden. -- In English if needet: E-Mail could not moved. The E-Mail could not moved to folder xxx. -- But this is only a message from Device, the message was moved, this i see in Horde IMP and in Thunderbird. I would need a sync log to see what is going on here. So i have 2 Questions: 1. You need more Debugging Information too check was wrong. Can you please tell me what i must change to add logging and loglevel. i have tryed but im not 100% sure, if i right here. Under the activesync tab of the main horde configuration screen there are sync logging options. [Show Quoted Text - 14 lines][Hide Quoted Text] 2. I have on IMAP Server a folder Structur. I am not sure, if it right. User Has: INBOX with subfolders for Sorting mails. parallel to INBOX, also sam level Trash Template Send Spam Send Messages Junk The Combination of Thunderbird, IOS IMAP, Horder and IOS IMAP create any diverend folders. Sorry? I have tryed to Setup the Right folders for Newuser in horde configurations. Every New User with this connections create any folders as dupe (Spam and Junk, or Send and Send Messages). Has you a right Way how i can Setup the Right Folder Structur? Please ask this on an appropriate mailing list. See http://www.horde.org/community/mail [Show Quoted Text - 30 lines][Hide Quoted Text] 3. I will describe is the Attachments. On my iOS with Active Sync any mails will displayed with a attachment named: mime-attachment In the Mail this is the content: -- This message is in MIME format. -=_fhskjdfhskjdfsdf--fdf1-- Icon and mime-attachment -- If i touch the attachment the ios device give me Sharing options like Air Drop etc. On same Device with IMAP Connection the Mail are normal visible with content. I think current thats not a problem from active sync. I think this is a problem with horde imp. The same Mails in IMP has only Attachment "7BIT" and will not displayed inline. the same with HTML Mails and Mails with "Alternative" this always will not inline displayed, i can ony click on it and open it in another windows. I think the mime_drivers will not work for this right. HTML is enabled an inline set in mime_drivers.php. If you can help me, too corret the IMP settings and DISPLAY the INLINES correct, i think this will also Displayed on IOS correct. the mails with 7BIT Attachment will be created from a shellscript with Loginformation. Possible bad Mail Header content in mails, but IOS with IMAP will work with them and Thunderbird also. Same here. This is either a configuration issue, or broken email messages. Ask on the mailing list, this is not a bug.

06/03/2014 10:18:44 PM	sascha+horde (at) valckenier-kips (dot) de	Comment #3	Reply to this comment
Sorry, i have current small timeslots to answer the bug reports. 1. This is not nice. I use Thundebird and current IOS IMAP Client, both are configt to use Trashfolder for deleting mails but in Inbox the Mail is on delete markd as DELETED and not removed. So the Mails will Display in Sync Folder. The Mailserver is dbmail with mysql backend. 2. Not Only Deleting from mails will give back an error. The same error, i become if i move a Message to an Folder on IOS Device. After Moving i become following Message: -- E-Mail konnte nicht bewegt werden. Die E-Mail konnte nicht in das Postfach xxxx bewegt werden. -- In English if needet: E-Mail could not moved. The E-Mail could not moved to folder xxx. -- But this is only a message from Device, the message was moved, this i see in Horde IMP and in Thunderbird. So i have 2 Questions: 1. You need more Debugging Information too check was wrong. Can you please tell me what i must change to add logging and loglevel. i have tryed but im not 100% sure, if i right here. 2. I have on IMAP Server a folder Structur. I am not sure, if it right. User Has: INBOX with subfolders for Sorting mails. parallel to INBOX, also sam level Trash Template Send Spam Send Messages Junk The Combination of Thunderbird, IOS IMAP, Horder and IOS IMAP create any diverend folders. I have tryed to Setup the Right folders for Newuser in horde configurations. Every New User with this connections create any folders as dupe (Spam and Junk, or Send and Send Messages). Has you a right Way how i can Setup the Right Folder Structur? 3. I will describe is the Attachments. On my iOS with Active Sync any mails will displayed with a attachment named: mime-attachment In the Mail this is the content: -- This message is in MIME format. -=_fhskjdfhskjdfsdf--fdf1-- Icon and mime-attachment -- If i touch the attachment the ios device give me Sharing options like Air Drop etc. On same Device with IMAP Connection the Mail are normal visible with content. I think current thats not a problem from active sync. I think this is a problem with horde imp. The same Mails in IMP has only Attachment "7BIT" and will not displayed inline. the same with HTML Mails and Mails with "Alternative" this always will not inline displayed, i can ony click on it and open it in another windows. I think the mime_drivers will not work for this right. HTML is enabled an inline set in mime_drivers.php. If you can help me, too corret the IMP settings and DISPLAY the INLINES correct, i think this will also Displayed on IOS correct. the mails with 7BIT Attachment will be created from a shellscript with Loginformation. Possible bad Mail Header content in mails, but IOS with IMAP will work with them and Thunderbird also.

06/02/2014 07:05:11 AM	Jan Schneider	Summary ⇒ Bugs with ActiveSync and iOS

05/31/2014 03:04:37 PM	Michael Rubinsky	Comment #2 State ⇒ Feedback	Reply to this comment
Hello, in combination ActiveSync with iOS following bugs are current: 1. Mails with Mark as Delete are shown on iOS This is intentional. EAS does not have anything resembling a \DELETED flag. A message is either in the mailbox, or it's not. EAS use expects the use of a Trash folder. .with IMAP, i don't see the Deleted Messages and this is correct. This may or may not be correct. It depends on the MUA, and the way it is configured. 2. Delete Mails returns always an Error, that the Mail cannot move. (IMP is setup to move in Trashfolder, via IMAP it works correct). This is what normally happens when you don't have a properly configured Trash folder. Since you say that you do, I would need a sync log of the failed deletion to see what is going wrong. Also, since you don't mention any version information in your bug report, I would need to know the version of Horde, the Core library, and the ActiveSync library in use. 3. Any Mails has only a Attachment with Mailcontent. The Attachment can't open to view and on Same Device with imap shows the Message correct. I'm not sure what you are saying here. Attachments work fine for me here on iOS, as well as all my test devices (except Android 4.4.x, which has known issues with attachments).

05/31/2014 02:13:45 AM	sascha+horde (at) valckenier-kips (dot) de	Comment #1 Priority ⇒ 2. Medium Type ⇒ Bug Summary ⇒ Bugs with ActiveSnyc and iOS Queue ⇒ Synchronization Milestone ⇒ Patch ⇒ No State ⇒ Unconfirmed	Reply to this comment
Hello, in combination ActiveSync with iOS following bugs are current: 1. Mails with Mark as Delete are shown on iOS.with IMAP, i don't see the Deleted Messages and this is correct. 2. Delete Mails returns always an Error, that the Mail cannot move. (IMP is setup to move in Trashfolder, via IMAP it works correct). 3. Any Mails has only a Attachment with Mailcontent. The Attachment can't open to view and on Same Device with imap shows the Message correct. Please fix this Bugs.